Assisted the information processing and analysis consultant with data collection, monitoring, and evaluation. Assisted in collecting data for the development and planning of a monitoring, evaluation, and accountability system. Helped create and update databases for the KoBoToolbox system. Collected information on the progress of project activities and entered this information into the database. Ensured that data provided by other staff members complied with the organization’s established parameters. Provided support to organization staff in collecting information from beneficiaries at the community level. Assisted in analyzing and consolidating data to measure the progress and impact of project activities.Has experience working with Power BI, including data modeling, report/dashboard creation, and administration.

• Under the supervision of the Team Leader, participate in the logistical and administrative organization, planning, and preparation of monitoring and evaluation missions.Contribute to data collection at the local level (including supervising surveys, etc.) and ensure that all available aspects are covered.Draft monitoring and evaluation reports, provide project updates, and make recommendations as needed.Participate in workshops and training sessions that may be useful for monitoring and evaluation activities and achieving project objectives, as well as in seminars related to restitution.Maintain monitoring tools and files in the archive and ensure their security.Regularly update monitoring and evaluation tools and methodologies, taking into account donor indicators, gender aspects, gender indicators, persons with disabilities, protection, and the “Do No Harm” approach.Provide training and capacity building for the team (enumerators/data operators).Work with the program department on the registration of internally displaced persons (IDPs) for cash and humanitarian assistance (food and hygiene kits).Handle hotline calls, including working with complaints and feedback, and performing translation when necessary.

Data entry (customer records, daily reports). Quarterly reporting to the organization’s headquarters.

• Survey of beneficiaries (IDPs) who have arrived in Lviv. Work in the KOBO program.Collecting primary data, storing and processing information in the program, conducting interviews, administering questionnaires (in person), and recording the beneficiary’s responses in the program. Reporting on work completed.

Responsibilities Assisting passengers. I answered questions from website visitors and helped them navigate the information on the site, such as flight availability, seat availability, payment methods, and more. Taking orders by phone. If passengers had trouble filling out the ticket reservation form, I filled it out for them based on their instructions.

Sale of telecommunications services.

Sale of banking services, processing of loan applications.

Conducting work meetings, reviewing the implementation of the work plan, and maintaining routine documentation (minutes, orders, incoming and outgoing correspondence).

Installation of the operating system and necessary software on servers and workstations.Configuration of software on servers and workstations.Maintenance of server and workstation software to ensure it remains operational.Registering users on the local network and mail server, assigning usernames and passwords.Providing technical and software support to users, advising users on local network and software issues, drafting software user manuals, and distributing them to users.Setting access rights and monitoring the use of network resources.Ensuring timely data copying, archiving, and backup.Identifying user and software errors and taking measures to correct them. Monitoring the network and developing proposals for network infrastructure development. Ensuring network security (protection against unauthorized access to information, viewing, or modification of system files and data) and the security of inter-network communication. Implementing antivirus protection for the local computer network, servers, and workstations.