Працював в 11 компаніях   5 років 8 місяців

Торгівля оптова / Дистрибуція / Імпорт-експорт, Будівництво, IT, Транспорт та Логістика, Реклама та PR-послуги, Освіта, IT - консалтинг / Послуги / Виробництво устаткування, Послуги для бізнесу - інше, Торгівля роздрібна / Retail

Customer support representative

Electric Fireplaces Depot

Торгівля оптова / Дистрибуція / Імпорт-експорт

7 місяців

11.2023 - 06.2024

Worked as customer support agent, mainly handling chat requests mainly in English and partly Spanish. Great team and generally a great job experiance.

Sales manager

Window Repair NYC

Будівництво

7 місяців

05.2023 - 12.2023

Worked as both a customer support and a Sales Manger for a company in New York City that specialises on repairing and replacing Windows, Doors and Shower Cabins.

Customer support representative

MOJAM

IT

1 рік 2 місяці

03.2022 - 05.2023

Worked for website in working in the gaming indsuctry selling skins for CS.GO.

Customer support representative

Genesis

IT

7 місяців

08.2021 - 03.2022

Provided support for Uniwell for an app that helps it's users track their weight and maintain good eating habits (part of Genesis) Provided support through ZenDesk as mainly. Usually 25 chats per shift, for questions ranging from technical to financial.

Логіст по транспорту

Headghog

Транспорт та Логістика

3 місяці

08.2021 - 11.2021

Worked for an logistics firm for a few months as a broker. Tracking packages was my main responsibility. I had manually dial each driver and see how can I assist them. Spanish and English.
• Продаж логістичних послуг

Sales manager

Vertikal.buro

Реклама та PR-послуги

3 місяці

05.2021 - 08.2021

Sales manager for small marketing agency startup. Had to use social media to sell marketing and promotion services that we offered.

Student in Canada

University of Winnipeg

Освіта

7 місяців

09.2020 - 04.2021

I studied Sociology briefly in WInnipeg in Canada.

Customer support representative

SupportYourApp

IT

1 рік

11.2019 - 11.2020

Throughout the year, worked on different projects providing support to clients on a wide range of fields. Including Real Estate, a VPN service and ride sharing app.

Customer support representative

WENTRUM, ООО

IT - консалтинг / Послуги / Виробництво устаткування

3 місяці

08.2019 - 11.2019

Processed customer requests through chats and phone calls, through a CRM system. Works with client mainly in the US, freelance writers would write academic papers for our clients. Our goal as customer support was to guide clients through the whole process and keep precise communication with between the client and the freelancer who is competing the job, since direct communication between the client and the freelancer wasn't possible based on how our system worked.

Оператор call центру

Adelina Call Center & BPO

Послуги для бізнесу - інше

3 місяці

11.2018 - 02.2019

Підтверджував замовлення для кліентів в "ROZETKA"

Sales manager

Люксоптика

Торгівля роздрібна / Retail

2 місяці

07.2018 - 09.2018

Мій перший досвід менеджер з продаж в магазині Люксоптика в ТРЦ "Проспект"

Ключова інформація

In my book, effective communication is often the path to success, and if you communicate well in different languages it opens ample opportunities for you to collaborate on different projects with people who's native languages you speak. It may also be useful as it has been in my experience to help and assist people in their native tongue regarding any matter. Based on that, I've decided to use my knowledge of 5 languages, which I have wholeheartedly learned during my 7 years of studying abroad both in Canada and Spain, helps me to assist a people with a wide array of different issues. In my 2.5 years of customer support experience, I've worked with companies ranging from a real estate firm to a quite well known "Unicorn startup" Lime. And although sometimes it was channelling, I would face it head on, since I always understand that helping people in such a way contributes to my personal well-being and just highlights the fact that I am accomplishing meaningful work. On this note, I would gladly continue my journey and join your team!

Навчався в 3 закладах

2021

University of Winnipeg

Sociology

Другие страны, 2021

Lope de Vega

Другие страны, 2020

Володіє мовами

Англійська

вільно

Може проходити співбесіду на цій мові

Може проходити співбесіду на цій мові

C1 Cambridge

Іспанська

вільно

Може проходити співбесіду на цій мові

Може проходити співбесіду на цій мові

DELE B2

Французька

базовий

Російська

вільно

Може проходити співбесіду на цій мові

Може проходити співбесіду на цій мові

Українська

рідна

Може проходити співбесіду на цій мові

Може проходити співбесіду на цій мові

Курси, тренінги, сертифікати

C1 English fluency exam.

Другие страны, 2018

Cambridge C1 exam of English proficiency.

B2 Spanish fluency exam.

Другие страны, 2017

DELE is a Spanish fluency exam that I took and passed in 2017. That's an official document that proves my level of Spanish, nonetheless, for the last five years I have actually reached the C1 level, but I don't have actual documented proof of it, just my language level in general.

Debate

Другие страны, 2017

I attended debate courses within my Spanish school of Lope de Vega. Greatly improved my communication skills.

Nazar

Customer support representative

Київ

700 $

23 роки

Активно шукає роботу

повна зайнятість

Характер роботи: віддалена робота

Оновлено 6 годин тому