Працював в 5 компаніях   16 років 7 місяців

IT - консалтинг / Послуги / Виробництво устаткування, IT, Державний сектор

Начальник відділу впровадження та підтримки / Head of solutions and deployment department

Squalio

IT - консалтинг / Послуги / Виробництво устаткування

5 років 8 місяців

10.2017 - 06.2023

Functional responsibilities

  • Organization of work of 2 departments: deployment & support and sales departments (responsibility countries Ukraine, Georgia, Kazakhstan);
  • Stuff management in departments: distribution and control of tasks, preparation of reports of finished works by departments;
  • Organization of cooperation with different departments inside company for quick solution of existing tasks;
  • Create and increase of knowledge base of departments, providing internal trainings in sales and technical, organize of internal sales simulators with live customers join;
  • Knowledge growing with employees of departments, attending in workshops and trainings, passing exams for certifications and achieving statuses for company;
  • Development of internal certification model for sales department and testing it in live;
  • Prepare of KPI model for sales and technical stuff;
  • Providing of interviews with candidates in sales and technical departments; taking decision of probation finishing and enrollment of person.

Key Responsibilities

  • Help account managers in sales process, providing technical presales of Microsoft services and software;
  • Forming strong pipeline with KAM team, providing weekly pipe review with tasks in evidence style for next week;
  • Presenting high level architecture and strategy of implementation of cloud services in customers companies;
  • Provide architecture design for customer needs;
  • Leading with project manager of hard and important projects;
  • Working with engineers during all stages of deploying solutions on customer side;
  • Supervision of provided works, presenting to customer BDMs and provide trainings for users & IT-pro. Providing roadshow and workshops on modern technologies (productivity and security);Forming professional image of company in customers eyes;

Account technology strategist EPG Public Sector

Microsoft Ukraine

IT

1 рік 2 місяці

07.2016 - 09.2017

Functional responsibilities:

  • Works in partnership with Public Sector Account Executives and Solution Team Unit (STU) to achieve common and cloud revenue, adoption, cloud consumption and customer satisfaction goals.
  • Developing a multi-year technology vision and roadmap for products to sale for customers while considering potential obstacles and immediate and long-term consequences.
  • Discuss, compare, compete and build a technical and financial business cases for Microsoft services (cloud) and infrastructure (on-premises).
  • Focusing on deep diving into customers business model to build their profile, to know landscape and to find industry scenarios mostly applicable to them.
  • Providing architecture sessions for different customer workloads (infrastructure business productivity, disaster recovery, analytics). Planning capacity of resources and channels, including cloud services.
  • Build trusted technology oriented relationships with the Technical Decision Makers (CIO, CSO, CISO, CTO and their reporters).

Key Responsibilities

  • Orchestrating the v-team of Solution Team Unit resources separated on MCE region to start new projects and increase consumption on existing.
  • Engaging in business processes as worker on customer side, to know problems and find solutions from inside. Collecting information like insider to propose most applicable service.
  • Leading the consumption process on existing sold cloud and preparing Consumption Plans for new sales. Also engaging FastTrack team if needed.
  • Preparing "map of projects" and vision for each customer, who have more than 3 projects based on Microsoft products and services.
  • Focuses on long-term stable sales growth through the deployment and usage of Microsoft technologies by customers. Attaching new scenarios and services to increase consumption.
  • Based on Customer Immersion Experience scenarios provides learning for different services to increase consumption and engage more people to test and use Microsoft services.
  • Collaborate with Education and SMSP (Public Sector) to help them as one Microsoft Team.

Solution specialist professional Business Productivity (SSP BP)

Microsoft Ukraine

IT

1 рік 10 місяців

09.2014 - 07.2016

Functional responsibilities:

  • Engaging at deep levels with BDMs, TDMs, and procurement within assigned accounts (Enterprise Accounts), demoing and translating how Microsoft Productivity Platform solves customers' business problems in specific industries leading with Office 365 and Office 365 ProPlus.
  • Developing compelling Productivity business cases and proposals - leading with Office 365 and Office ProPlus and including advanced workloads (Skype for Business, SharePoint, Business Intelligence, Visio and Project) - for their accounts, and orchestrate a v-team of resources across STU, ATU and services to effectively and expeditiously drive opportunities to closure. Take role as SSP-Communications, was the primary hunter for all Skype for Business opportunities, especially enterprise voice.
  • Focusing on inoculating Enterprise and Corporate Account customers against Google by proactively transitioning customers to Office 365 or Office 365 ProPlus/Exchange Online/Skype for Business Online, and managing escalations to local sales management and Win-room as needed to obtain critical support required to secure Wins.
  • Leading the consumption priority by ensuring all customers are sold right by executing FastTrack Getting Started at 40%, and creating deployment & adoption plans at 60%

Key Responsibilities

  • Drive customer transition to the cloud by capturing new O365 seats or expanding current ones.
  • Drive upsell of advanced workloads by attaching them to all Office 365 opportunities.
  • Bringing customers to agreement on the business value of proven solutions - including detailed relevant BDM & Industry use cases, financial analysis such as Total Cost of Ownership (TCO), Return on Investment, and delivering on detail deployment/consumption planning.
  • Exhibiting outstanding operational excellence - including monthly/ quarterly forecasting, building healthy pipeline in CRM, opportunity management and virtual team orchestration.
  • Close business by reinforcing the business value of solutions and acting as an interface between customers, the virtual internal MS Team, Partners and MS Services as appropriate.
  • Effectively orchestrate supporting productivity resources (Global BlackBelts, TSPs, etc) to prove value, while ensuring quality handoffs with the ATU, Premier Support team and partners to drive consumption.
  • Deliver satisfied clients willing to provide references that can be leveraged in future sales engagements.
  • Providing industrial Customer Immersion Experience demos for different customer roles (deploying and facilitating).

Project and product manager

ООО "НПП "АМИ"

IT - консалтинг / Послуги / Виробництво устаткування

3 роки 2 місяці

07.2011 - 09.2014

Functional responsibilities:

  • Pre-sale solutions based on Microsoft productivity platform as part of own scripts and scenarios based on Customer Immersion Experience (CIE) for business users and IT-specialists. The products under discussion was: Exchange, Lync, SharePoint with doc flow & BI, Project Server, Office 365, Intune, Azure;
  • Holding a phone conversations and face-to-face meetings with customers to convince of their needs to purchase products;
  • Working with architects making, engineers, other departments for preparing projects cost for complex proposals;
  • Management of project after the sale until the signature of the thanks letter from customer and distributing a press release about the project ends.
  • Learning of customer users in first steps in implemented products.

Key Responsibilities

  • Sales Microsoft cloud services. Preparing offers, sending their clients to hold further work to promote solutions through meetings, consultations, phone calls and informal meetings;
  • Providing calls and meetings with clients, informing of the benefits of Microsoft cloud technologies, comparing of Microsoft products with competitors;
  • Creation of test accounts to connect to Microsoft Office 365, Windows Azure or Intune and creating a positive experience of testing products to the customers;
  • Preparation of reports for management, communication with vendors and distributors about major performance indicators (proposals, trials, projects in work, implemented projects);
  • Planning and displaying all activities in the company's CRM system and Microsoft PSX;

Computer systems analyst

ДП "Головний проектно-виробничий і сервісний центр комп'ютерних фінансових технологій" Міністерства фінансів України

Державний сектор

4 роки 7 місяців

12.2006 - 07.2011

Ключова інформація

Additional training and courses:

  • Service Design Fundamentals (Service Design FundamentalsDesign Thinkers Academy) December 2023;
  • Successfully finished course "20703-1: Administrating System Center Configuration Manager" August 2021;
  • Microsoft Certification exam ID 705 - Designing and Providing Microsoft Licensing Solutions to Large Organizations August 2018;
  • Taught courses "50588 Office 365: A Day in the Life of the End-User" and author's courses "Introduction to Office 365 and security issues when using the services" and "IBM I2 for investigators";
  • Microsoft Certification exam ID 576 - PRO: Designing and Developing Microsoft SharePoint 2010 Applications April 2012;
  • Training "Great sales. Sales technology for difficult solutions on the example of products Microsoft" and "Pipeline project on products Microsoft" (December 2011);
  • Provide more than 500 roadshows of Customer Immersion Experience starting from 2012 year (Certificate of 2012 year)

Навчався в 2 закладах

Державний вищий навчальний заклад "Донецький національний технічний університет"

аспірантура за напрямком "Cloud Technologies"

Донецьк, 2010

Державний вищий навчальний заклад "Донецький національний технічний університет"

Комп'ютерних наук та технологий. Спеціальність Компьютерні системи і мережі

Донецьк, 2007

Володіє мовами

Англійська

вільно

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Курси, тренінги, сертифікати

Microsoft Certification exam ID 705 - Designing and Providing Microsoft Licensing Solutions to Large Organizations

2018

Microsoft Certification exam ID 705 - Designing and Providing Microsoft Licensing Solutions to Large Organizations August 2018

Олексій

CTO, CIO, CISO, Head of department (Microsoft), Cloud solution architect, Product owner

Київ

39 років

повна зайнятість

Характер роботи: гібридна

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