Communicate clear expectations and goals to each team member.
Resolve all customer complaints in a professional manner while prioritizing customer satisfaction.
Share best practices for sales and customer service with other team members to help improve the store's efficiency.
Stock and replenish merchandise according to store merchandising layouts. Train new sale associates.
Welcome customers into the store and helped them locate items.
Analyze data to identify strategies for improvement of service and productivity. Analyze data and statistics.
Isolate and identify areas of improvement.

Per-opening project
Driving solutions that reduce customer complaints and improve process efficiencies in order to increase customer satisfaction.
Identifying the gaps in the customer experience based on qualitative and quantitative customer feedback.
Looking for ways to simplify and enhance the customer experience and provide appropriate planning, leadership, and guidance throughout the organization. Managing efforts to grow new business, increase existing revenue and provide top-level customer service to new and existing accounts.
Maintain international service standard Ensure safety and security

I have been hired as Revenue and Reservation Manager in Scoast Rentals, I am managing 43 properties around the Miami/ Florida remotely.