Адміністративний/а помічник/ця / Training Assistant – Research

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. 

INSO provides daily support to more than 1000 NGOs operating in the world’s most insecure countries. 

INSO is headquartered in The Hague, Netherlands- the international city of peace and justice. 

INSO Ukraine

INSO Ukraine opened in 2015. Since the escalation of the conflict in February 2022, it has rapidly expanded to a full platform serving the needs of NGOs in a fast-evolving conflict. Currently, more than 300 national and international NGOs receive INSO services. Our country office is in Kyiv, supported by field offices in Lviv, Dnipro, and Odesa. The scale and intensity of the Ukraine conflict have seen significant humanitarian safety challenges. As part of INSO Ukraine, you will play a key role in developing impactful services for humanitarian safety and helping aid reach people in need.

INSO is now seeking a Training Assistant based in Lviv. 

Job Summary

As a Training Assistant - Research, you will support the INSO research project on Humanitarian Environment Individual Safety Training (HEIST), which aims to systematically explore how participating in the Humanitarian Environment Individual Safety Training (HEIST) facilitates learning and positively influences the sense of self-efficacy while prioritizing the psychological well-being of participants. By investigating the impact of HEIST, the project seeks to develop evidence-based recommendations to inform best practices in stress exposure training for the humanitarian sector. This includes examining the effectiveness of personal safety training, focusing on the sense of self-efficacy and task performance under stress, and assessing the psychological effects, both positive and adverse, of undergoing HEIST.

This role involves assisting in data collection, coordinating research activities, and supporting the analysis and evaluation of training outcomes, specifically focusing on self-efficacy, task performance, and psychological well-being. Your work will directly contribute to developing evidence-based recommendations for best practices in the humanitarian sector.

You will work as part of a 13-person team, collaborating closely to ensure the smooth delivery of training sessions. 

This position is open to Ukrainian nationals only, reports to the Humanitarian Training Centre Manager (HTCM), and is based in Lviv.

Major Responsibilities

Data collection and research support:

• Assist in the setup and coordination of data collection, including physiological measures and subjective self-reporting questionnaires.
• Set up and distribute questionnaires using suitable software, ensuring accessibility and ease of use for participants.
• Ensure proper use and management of devices for stress and physiological data collection during HEIST sessions.
• Support participants in completing self-reporting questionnaires to gather subjective assessments
• Digitize collected data efficiently and accurately, maintaining organized records for analysis.

Collaboration and coordination:

• Work closely with the Humanitarian Training Centre Manager to support sub-working groups focused on key research areas (e.g., stressor categorization, HEIST impact, refresher training intervals).
• Assist in organizing visits from researchers, coordinating logistics, travel, and necessary on-site support.

Data processing and analysis:

• Assist in processing and managing data collected during training sessions, ensuring accuracy and organization for subsequent analysis.
• Potentially contribute to data analysis and the preparation of research reports, under the guidance of the HTC Manager and sub-working groups.

Mandatory Requirements:

• Fluency in Ukrainian and English (written and spoken).
• Bachelor’s degree in a relevant field or equivalent experience in research, social sciences, or data management.
• Experience with data collection, data management, or administrative support in a research setting.
• Tech-savvy, with the ability to set up and distribute questionnaires in suitable software, digitize data, and manage digital records efficiently.
• Proficiency in Microsoft Office, especially Excel, and familiarity with data collection tools.
• Strong commitment to humanitarian principles and values.

Preferred characteristics:

• Background in psychology and a strong interest in adult learning and training methodologies
• Experience in logistics or coordination within a research or NGO setting.
• Familiarity with physiological data collection tools and/or self-reporting questionnaires.
• Strong organizational skills, detail-oriented, and the ability to manage and prioritize multiple tasks.
• Excellent interpersonal skills with the ability to work effectively within a diverse team.

Terms and conditions:

• 12-month renewable contract with a 3-month probationary period.
• Expected start date: 01 January 2025
• Gross salary: 59,000 UAH.
• Based in Lviv with occasional travel to Kyiv.

INSO’s Safeguarding Policy:
 INSO is committed to safe recruitment practices and compliance with its Code of Conduct and Safeguarding policies throughout the recruitment process.

How to Apply:
 Please submit your application in English to  Отправить резюме with “Training Assistant - Research, Lviv” in the subject line until 24 November 2024. Include:

• An updated CV (maximum 3 pages).
• A one-page cover letter detailing your interest in INSO and how your qualifications align with the role’s requirements.

Only shortlisted candidates will be contacted.