Technical Support Engineer
Your expertise:
1+ years of experience as a systems administrator (support engineer)
Hands-on technical experience with Windows 10 / 11 operation systems
Basic knowledge of Linux OS, and macOS
Basic Windows OS administration skills
Good Knowledge of PC`s internal components
Familiar with Active Directory and user managing
Understanding of the office network infrastructure
Excellent communication skills
An ardent desire to learn continually and grow professionally
Will definitely be a plus:
Basic Windows Server administration skills
English: Pre-Intermediate and higher
1st line on-shift Technical Support experience
What’s in it for you?
Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
Decent market rate compensation depending on experience and skills
“You build it, you own it” mentality in most contexts
Support of personal and professional development
coverage of costs of external trainings, conferences, professional literature
support of experienced colleagues
in-house events and trainings
regular knowledge sharing in teams
English classes and speaking clubs
Life-balance support
truly flexible schedule
25 working days of vacation
5 days of paid sick leave per month (if necessary) without providing a medical certificate
generous maternity leave program
Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
You will be involved into:
The provision of technical support to internal users (operating system problems, software errors, user profile errors, diagnostics of equipment and network connections), including answering questions, and assistance in the installation and configuration of the workstations and services of the company
Repair / replacement of components for workstations, laptops, etc.
New user`s workplaces commissioning
Assistance in office equipment connecting
Creating simple user manuals
About the company and project:
ZONE3000 is a 2400+ people family that forms a new cultural code in the software development business. Since 2006, we have successfully partnered with Namecheap, focusing on the highest quality of projects and empowering people to think big and make a difference. We are looking for talents who want to create and improve technological solutions for tomorrow and make things as best possible.
