Работал в 1 компании 1 год
Интернет
Customer support representative
Freelancer
Интернет
1 год
03.2024 - 02.2025
- Provided professional customer support via chat, email, and online platforms
- Resolved customer inquiries, complaints, and technical issues efficiently
- Maintained accurate customer records using CRM tools
- Ensured high customer satisfaction and retention
- Collaborated with internal teams to escalate and resolve complex cases
- Updating the knowledge base and training materials
- Providing assistance and support to customers
- Participation in improving service and maintenance processes
Ключевая информация
- Organization
- Leadership Skills
- Creativity
- Teamwork
- Time Management
- Communication with the team
Учился в 1 заведении
Benue State University Makurdi
Faculty of Environmental Sciences, Department of Urban and Regional Planning
2023
Владеет языками
Английский
свободно
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Французский
базовый
Курсы, тренинги, сертификаты
Remote Career an Job Training Course
Remote Work Fundamentals, Understanding how remote companies operate, Time zone awareness and asynchronous communication, Self-management without supervision, Meeting deadlines consistently, This is the foundation without it, no remote role works.
Digital Marketing (Digital Ads, Web Design and Graphics Design) Training Progrom
- Digital Marketing (Digital Ads, Web Design and Graphics Design) Training Program
- Graphics Designs
- Web Design
Дополнительная информация
Комп'ютерні навички
- Graphic Design
- Video Editing
- Translating
- Web Design
- Google Workspace
Joseph Ejey
Joseph Ejey
Customer service specialist
Днепр
Активно ищет работу
полная занятость
Характер работы: стажировка / практика, удаленная работа
Последняя активность 1 неделю назад