• Managed the full scope of corporate and local HR processes
• Partnered with local management teams to support local businesses
• Managed full scope of administrative tasks for UA office
• Managed HR & Admin team and budget
• Participated in regional HR projects creation and roll-out and leading some of them

Achievements:

Corrected grading system, salaries structure and individual remunerations to ensure market competitiveness and internal equity.

Developed and implemented campaign on employees motivation, that helped to:

Reduce employees’ attrition to 9% in 2019 vs 22% in 2018.

Keep employees’ engagement on the same level 75% in 2018 vs 2016, despite Ukraine hubing, restructuring and other turbulence in the organization

2018 Winner of the best project awards:Live better program (CSR, employees engagement), CIS level (leader)

2019 Digitalized career development WS, CIS level (participant)

2022 Business restructure during the war, Global level, CEO award (participant)

Full scope of HR BP tasks for Finance and Strategic Marketing departments

Achievements:

Introduced KPIs for strategic marketing

Arranged business objectives alignment session for strategic marketing and sales

Developed competence model for strategic marketing

• HR processes development and roll out (mass recruitment, performance management, T&D, EE engagement, C&B, internal coms)
• Responsible for the budget and KPIs of HR & Admin dept
• HR & Admin team management (8 subordinates)

Achievements:

• Reduced HR&Admin expenses by 25% in 2014 and by 20% in 2015 based on the business need in savings
• Introduced mass recruitment statistics that allowed more accurate HC planning and budget utilization
• Developed annual education cycle for the Call Center
• Set up internal coms: Engagement Survey, staff info sessions, management quarterly strategic meetings, etc.
• Decreased staff related expenses by 10% in 2016 as company pre-sales activity, while keeping existing HC to ensure proper business continuity

• HR function management
• Development and implementation of local HR processes
• Participation in development and roll out of the regional level processes (T&D, performance management, competence development)

Achievements:

• Set up recruitment process UA and RU (recruitment time reduced to 1-1,5 month)
• Built HR processes from scratch for UA Software Development Center (grading, salary ranges, annual salary review, KPIs, bonuses, engagement survey, internal coms, etc)
• Launched talent management project for sub region

• HR corporate processes implementation on the country & regional level
• Development and roll out of HR projects to satisfy the local business specific needs
• Overall country HR&Admin processes supervision
• HR support to top and line management
• HR team management (4 subordinates)

Achievements:

• Increased employees engagement by more than 5% in 2010 in UA due to active work on the survey results
• Aligned benefits program in UA with the market practice, comp&ben education program for employees run, that increased employees’ remuneration satisfaction
• Launched talents management program (30% of the talents pool promoted during the business unit restructuring in 2010)
• Reduced UA OPEX by 25% in 2009