In my current role, I consistently demonstrate exceptional interpersonal skills, personal integrity, flexibility, and dedication to professionalism. My skills are transferable and included:
- Managing personnel, including interviewing and training new team members.
- Overseeing staff and creating their schedules to ensure smooth operations.
- Ensuring compliance with all security and safety regulations and emergency protocols.
- Leading my team with dedication, professionalism, and effective leadership.
- Communicating with national and international guests and handling complaints in Ukrainian, Russian, English, and basic Turkish.
- Ensuring respectful and tactful communication with guests, maintaining confidentiality and personal integrity.
- Maintaining accurate financial records, conducting monthly inventory, and making procurement requests.
- Preparing reports using the Oracle System and managing cash register operations.
- Working as Duty Manager, creating DM reports according to the shift schedule.
- Assisting the Hotel Director and hotel management in the office, providing administrative support, arranging meetings, and making other office arrangements.
- Drafting and following up on correspondence, writing memos, and filing papers and documents.
- Checking and analyzing financial reports, holding, and attending regular staff and team meetings.
- Demonstrating the ability to maintain financial records consistently and accurately.
- Coordinating and planning operational tasks, ensuring efficiency.
- Handling office?related tasks proficiently, ensuring smooth operations.
- Assisting in planning and executing various office and operational activities.
- Innovating with mixology, developing new ideas, content, and creating cocktail menus.
- Creating electronic versions of menus using the Choiser program.
- Advertising daily, weekly, and monthly promotions to attract guests.
- Offering 24/7 support at very short notice, as I have a clean driving license.