Работала в 4 компаниях   6 лет 6 месяцев

IT, Другое, Образование

Sales manager

NDA

IT

2 года 2 месяца

12.2021 - 02.2024

Communication with customers on the phone and via email/messangers

Support and advising for active users

Long-term relationship development

Sales of company services and product

Comunication and cooperation with other relevant departments

Fixation all needed information in CRM

Support Manager

Autodoc

Другое

1 год 7 месяцев

12.2019 - 07.2021

Communication with customers on the phone and via email

Execution of orders for the purchase of auto partsEditing and canceling orders

Solving customer issues related to the delivery time of the order, with delivery services and customer complaints

Elimination of problematic situations and negative reviews

Warranty cases / returns / refunds

Drop shipping

Cabin crew

Emirates Airlines

Другое

9 месяцев

09.2018 - 06.2019

Trained for SEP/GMT/Security/Service

Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairs

Carrying out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on board

Checking all seat belts and galleys are secure prior to take-off

Greeting passengers as they board and exit the plane

Showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled

Serving meals and refreshments

Checking the condition and provision of emergency equipment and information for passengers

Demonstrating emergency equipment and safety procedures

Administering first aid

Dealing with emergencies

Post-landing duties

English tutor

International House

Образование

1 год 8 месяцев

04.2016 - 12.2017

Elaboration of individual lessons

Personal approach to each student

Evolving of speaking, reading, writing skills in a foreign language

Speaking practice

Preparation of handouts for classes

Ключевая информация

Time Management

Conflict resolution

Responsible and attentive

Competent speech

Excellent Negotiation

SkillsNeat and goodwill

Stress resistance

Ability to work in a team

Attention to detail

Quick decision making

Assertiveness

Exceptional customer service

Ability to diffuse situations calmly and quickly

Училась в 1 заведении

Одесский национальный университет имени И. И. Мечникова

РГФ

Одесса, 2019

Владеет языками

Английский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Украинский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Alona

Account manager / Sales manager / Client manager

Одесса

41 000 грн.

28 лет

Активно ищет работу

полная занятость, неполная занятость

Характер работы: удаленная работа, гибридная, в офисе/на месте

Обновлено 12 часов назад