Працювала в 4 компаніях 6 років 6 місяців
IT, Інше, Освіта
Sales manager
NDA
IT
2 роки 2 місяці
12.2021 - 02.2024
Communication with customers on the phone and via email/messangers
Support and advising for active users
Long-term relationship development
Sales of company services and product
Comunication and cooperation with other relevant departments
Fixation all needed information in CRM
Support Manager
Autodoc
Інше
1 рік 7 місяців
12.2019 - 07.2021
Communication with customers on the phone and via email
Execution of orders for the purchase of auto partsEditing and canceling orders
Solving customer issues related to the delivery time of the order, with delivery services and customer complaints
Elimination of problematic situations and negative reviews
Warranty cases / returns / refunds
Drop shipping
Cabin crew
Emirates Airlines
Інше
9 місяців
09.2018 - 06.2019
Trained for SEP/GMT/Security/Service
Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairs
Carrying out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on board
Checking all seat belts and galleys are secure prior to take-off
Greeting passengers as they board and exit the plane
Showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled
Serving meals and refreshments
Checking the condition and provision of emergency equipment and information for passengers
Demonstrating emergency equipment and safety procedures
Administering first aid
Dealing with emergencies
Post-landing duties
English tutor
International House
Освіта
1 рік 8 місяців
04.2016 - 12.2017
Elaboration of individual lessons
Personal approach to each student
Evolving of speaking, reading, writing skills in a foreign language
Speaking practice
Preparation of handouts for classes
Ключова інформація
Time Management
Conflict resolution
Responsible and attentive
Competent speech
Excellent Negotiation
SkillsNeat and goodwill
Stress resistance
Ability to work in a team
Attention to detail
Quick decision making
Assertiveness
Exceptional customer service
Ability to diffuse situations calmly and quickly
Навчалась в 1 закладі
Одесский национальный университет имени И. И. Мечникова
РГФ
Одесса, 2019
Володіє мовами
Англійська
вільно
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Українська
вільно
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Alona
Alona
Account manager / Sales manager / Client manager
Одеса
Активно шукає роботу
повна зайнятість, неповна зайнятість
Характер роботи: віддалена робота, гібридна, в офісі/на місці
Оновлено 1 день тому