Работала в 3 компаниях   4 года 3 месяца

Отели / Рестораны / Развлекательные комплексы

Restaurant Chain Director

Gelarty, Kyiv

Отели / Рестораны / Развлекательные комплексы

5 месяцев

10.2023 - 03.2024

  • Developed and implemented a long-term network development strategy, leading to a 15% revenue increase in 5 months
  • Managed a team of 50+ employees, improving labor productivity by 20%
  • Optimized business processes, reducing operational costs by 10%
  • Implemented quality control systems, reducing customer complaints by 30%
  • Executed a marketing strategy that increased the customer base by 25%

Restaurant manager

La Veranda Restaurant, Kyiv

Отели / Рестораны / Развлекательные комплексы

1 год 5 месяцев

05.2022 - 10.2023

  • Managed a team of 15-20 employees, reducing staff turnover by 25
  • Implemented service quality standards, improving the establishment's rating
  • Optimized work processes, reducing average customer service time by 20%
  • Resolved conflict situations, achieving 95% customer satisfaction

Restaurant owner

"Detroit city diner", Mariupol

Отели / Рестораны / Развлекательные комплексы

2 года 3 месяца

11.2019 - 02.2022

  • Successfully opened and developed the establishment from scratch, achieving break-even in 6 months
  • Formed a team of 20 employees, achieving labor productivity 10% above industry average
  • Developed and implemented a marketing strategy that increased monthly customer flow by 40%
  • Optimized business processes, increasing the establishment's profitability by 35% over 2 years

Ключевая информация

  • Agile methodologies (Scrum, Kanban)
  • Team and resource management
  • Strategic planning
  • Budgeting and financial analysis
  • Risk management
  • Conflict resolution
  • Knowledge of development lifecycle
  • MS Office
  • Adobe Photoshop
  • Trello
  • Jira
  • Notion

Училась в 1 заведении

Donetsk National University of Economics and Trade named after Michael Tugan-Baranovsky

Faculty of Marketing, Trade and Customs Affairs

Донецьк, 2013

Владеет языками

Английский

средний

Украинский

родной

Курсы, тренинги, сертификаты

IT Project Management, RedCamp

2024

Project Management, Beetroot Academy

2024

Дополнительная информация

About me

I am an ambitious Junior Project Manager with a strong background in team management and organization. I have successful experience in managing restaurant businesses, which has allowed me to develop skills that easily translate into IT project management. I am responsible, goal-oriented, and always strive for professional development. Over the past 3 months, I have independently completed 2 project management courses.

Elvira

Junior project manager

Киев

800 $

32 года

Активно ищет работу

полная занятость

Обновлено 1 день назад