Работала в 3 компаниях 4 года 3 месяца
Отели / Рестораны / Развлекательные комплексы
Restaurant Chain Director
Gelarty, Kyiv
Отели / Рестораны / Развлекательные комплексы
5 месяцев
10.2023 - 03.2024
- Developed and implemented a long-term network development strategy, leading to a 15% revenue increase in 5 months
- Managed a team of 50+ employees, improving labor productivity by 20%
- Optimized business processes, reducing operational costs by 10%
- Implemented quality control systems, reducing customer complaints by 30%
- Executed a marketing strategy that increased the customer base by 25%
Restaurant manager
La Veranda Restaurant, Kyiv
Отели / Рестораны / Развлекательные комплексы
1 год 5 месяцев
05.2022 - 10.2023
- Managed a team of 15-20 employees, reducing staff turnover by 25
- Implemented service quality standards, improving the establishment's rating
- Optimized work processes, reducing average customer service time by 20%
- Resolved conflict situations, achieving 95% customer satisfaction
Restaurant owner
"Detroit city diner", Mariupol
Отели / Рестораны / Развлекательные комплексы
2 года 3 месяца
11.2019 - 02.2022
- Successfully opened and developed the establishment from scratch, achieving break-even in 6 months
- Formed a team of 20 employees, achieving labor productivity 10% above industry average
- Developed and implemented a marketing strategy that increased monthly customer flow by 40%
- Optimized business processes, increasing the establishment's profitability by 35% over 2 years
Ключевая информация
- Agile methodologies (Scrum, Kanban)
- Team and resource management
- Strategic planning
- Budgeting and financial analysis
- Risk management
- Conflict resolution
- Knowledge of development lifecycle
- MS Office
- Adobe Photoshop
- Trello
- Jira
- Notion
Училась в 1 заведении
Donetsk National University of Economics and Trade named after Michael Tugan-Baranovsky
Faculty of Marketing, Trade and Customs Affairs
Донецьк, 2013
Владеет языками
Английский
средний
Украинский
родной
Курсы, тренинги, сертификаты
IT Project Management, RedCamp
Project Management, Beetroot Academy
Дополнительная информация
About me
I am an ambitious Junior Project Manager with a strong background in team management and organization. I have successful experience in managing restaurant businesses, which has allowed me to develop skills that easily translate into IT project management. I am responsible, goal-oriented, and always strive for professional development. Over the past 3 months, I have independently completed 2 project management courses.
Elvira
Elvira
Junior project manager
![](https://cv-photos-original.rabota.ua/cdn-cgi/image/w=110/2b694f74-5c26-4607-971f-92a4abb8c84d.jpg)
Киев
Активно ищет работу
полная занятость
Обновлено 1 день назад