Працювала в 3 компаніях   4 роки 3 місяці

Готелі / Ресторани / Розважальні комплекси

Restaurant Chain Director

Gelarty, Kyiv

Готелі / Ресторани / Розважальні комплекси

5 місяців

10.2023 - 03.2024

  • Developed and implemented a long-term network development strategy, leading to a 15% revenue increase in 5 months
  • Managed a team of 50+ employees, improving labor productivity by 20%
  • Optimized business processes, reducing operational costs by 10%
  • Implemented quality control systems, reducing customer complaints by 30%
  • Executed a marketing strategy that increased the customer base by 25%

Restaurant manager

La Veranda Restaurant, Kyiv

Готелі / Ресторани / Розважальні комплекси

1 рік 5 місяців

05.2022 - 10.2023

  • Managed a team of 15-20 employees, reducing staff turnover by 25
  • Implemented service quality standards, improving the establishment's rating
  • Optimized work processes, reducing average customer service time by 20%
  • Resolved conflict situations, achieving 95% customer satisfaction

Restaurant owner

"Detroit city diner", Mariupol

Готелі / Ресторани / Розважальні комплекси

2 роки 3 місяці

11.2019 - 02.2022

  • Successfully opened and developed the establishment from scratch, achieving break-even in 6 months
  • Formed a team of 20 employees, achieving labor productivity 10% above industry average
  • Developed and implemented a marketing strategy that increased monthly customer flow by 40%
  • Optimized business processes, increasing the establishment's profitability by 35% over 2 years

Ключова інформація

  • Agile methodologies (Scrum, Kanban)
  • Team and resource management
  • Strategic planning
  • Budgeting and financial analysis
  • Risk management
  • Conflict resolution
  • Knowledge of development lifecycle
  • MS Office
  • Adobe Photoshop
  • Trello
  • Jira
  • Notion

Навчалась в 1 закладі

Donetsk National University of Economics and Trade named after Michael Tugan-Baranovsky

Faculty of Marketing, Trade and Customs Affairs

Донецьк, 2013

Володіє мовами

Англійська

середній

Українська

рідна

Курси, тренінги, сертифікати

IT Project Management, RedCamp

2024

Project Management, Beetroot Academy

2024

Додаткова інформація

About me

I am an ambitious Junior Project Manager with a strong background in team management and organization. I have successful experience in managing restaurant businesses, which has allowed me to develop skills that easily translate into IT project management. I am responsible, goal-oriented, and always strive for professional development. Over the past 3 months, I have independently completed 2 project management courses.

Elvira

Junior project manager

Київ

800 $

32 роки

Активно шукає роботу

повна зайнятість

Оновлено 4 години тому