Работала в 3 компаниях 11 лет 8 месяцев
Торговля розничная / Retail, Строительство
Assistant manager
Zegna Gulf Trading LLC, UAE, Dubai
Торговля розничная / Retail
6 лет 1 месяц
05.2017 - 06.2023
Provided comprehensive administrative support to the manager, including implementing office procedures and preparing reports.
Handled phone calls, correspondence, and maintained positive relationships with customers.
Managed branch communications, ensuring timely goal achievement and customer service adherence.
Resolved customer issues or complaints with empathy, while adhering to Zegna customer service policies.
ASSISTANT BRANCH MANAGER
PAL ZILERI, FORALL MIDDLE EAST, DUBAI
Торговля розничная / Retail
3 года 5 месяцев
11.2013 - 04.2017
Assisted manager with various tasks including ordering stock, roster management, merchandising, and banking.
Increased sales through excellent customer service and developed strong relationships with regular customers.
Facilitated PR for the store by handling stylist needs and requests for magazine features.
Developed and implemented sales strategies, set targets, and managed complaints.
Personal Assistant
ТОВ Стройенерго
Строительство
1 год 11 месяцев
12.2010 - 11.2012
Managed office systems, including data management and filing.
Organized and attended meetings, ensuring the General Manager was well-prepared.
Provided full PA cover to GM, including diary management, travel arrangements, and processing invoices.
Ключевая информация
Proficient in MS Office Suite
Experienced in using CRM software for efficient client management
Familiar with Power BI for data analysis and visualization
Skilled in accounting principles and financial analysis
Strong interpersonal and communication skills
Effective problem-solving abilities
Collaborative team player
Detail-oriented with excellent organizational skills
Ability to work efficiently under pressure
Училась в 1 заведении
Дніпровський національний університет імені Олеся Гончара
Математик статистик
Дніпро, 2010
Владеет языками
Английский
свободно
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Польский
базовый
Курсы, тренинги, сертификаты
Python Beginning
Accounting and Taxation
Anna
Anna
Administrative Assistant
Днепр
полная занятость
Обновлено 1 месяц назад