Task:
- Monitoring and identification of social risks in settlements and compact residential centers for the PRoL department
- Communication with local authorities, establishing contacts and reaching cooperation agreements for the PRoL department
- Resolving misunderstandings with local authorities.
- Development of the geography of work of the PRoL IRC department and other divisions of the Kharkiv office
- Submission of applications for examination and obtaining permission from HASSO
- Interaction and cooperation with other IRC departments: CP, MMU
- Identifying critically unclaimed beneficiaries and transferring them to the care of social workers
- Coordination of opportunities in the locations of other departments: CP
- Conducting focus groups
- Compilation of reports
- Trip planning
- Direct distribution of kits
- Work at vacant locations
- Completion of various IRC courses
- Data collection using protection monitoring tools.
- Provision of information services to the population affected by the military conflict.
- Referral of persons in need of additional services to appropriate departments.
- Distribution of goods and kits for beneficiaries.
- Maintenance of an updated card of services.
- Establishing contacts with key informants from local authorities, international non-governmental organizations, non-governmental organizations, humanitarian centers, collective centers for internally displaced persons and evacuation centers, public organizations.
Results:
- An agreement was reached on the possibility of cooperation in the field of providing humanitarian aid to the ethnic population in Ukraine with the consul of one of the national minority states represented in Ukraine.
- Preliminary agreements have been reached on the provision of humanitarian aid and services within the framework of projects implemented by the local authorities of the city of Kharkiv for the rehabilitation and support of former combatants.
- The geography of cooperation increased by 41%
- Misunderstandings with the local authorities were resolved and work at the locations was resumed
- Increasing the loyalty of local authorities to the IRC
- 20 cases were handed over to curators, help in identifying 60 cases
- Agreements have been concluded in 30 settlements on the possibility of signing a memorandum of cooperation.
- Arrangements with local authorities for 40 new locations for the PRoL IRC department
- 60 new locations were sent for inspection and obtaining work permits from HASSO
- With my participation, humanitarian risk monitoring questionnaires were created
- Implementation of project indicators
- 125 focus groups were successfully conducted
- 450 key informants were interviewed
- 800 households were interviewed
- Transferred cases to case-management 90
- Transferred cases to lawyer 230
- Cases were transferred to the Child Protection 30 department
- Cases were transferred to the MMU 40 department
- Cases were transferred to the Women Protection 10 department
- Contacts were established and cooperation agreements were reached with 42 public organizations
- Contacts were established and agreements were reached on cooperation with 21 departments of social protection
- Contacts have been established and agreements have been reached on cooperation with the centers for the provision of administrative services in all districts of the city of Kharkiv, Chuguyivsk hromada, Lozivsk hromada, Dergachivsk hromada and others
- Certificates of completion of IRC courses
- Received certificates and thanks from international humanitarian organizations

• Preparation and planning of field trips
• Plotting routes
• Visiting beneficiaries
• Interviewing beneficiaries to identify needs and requirements
• Signing certificates of completion of work with beneficiaries
• Systematization of storage of documentation
• Monitoring of completed projects
• Communication with representatives of local governments
• Compiling regional reports, analyzing information
• Monitoring the effectiveness of assistance provided
• Conducting on-site monitoring
• Mastering humanitarian principles
• Taking first aid courses
• Mine safety course
• MEAL, SHELTER, EMERGENCY departments

• Inventory control
• Formation of product orders
• Keeping records of legal entities
• Regulation of working conditions with clients (prices, discounts)
• Introduction of new items to the assortment
• Price calculation
• Setting markups
• Supplier market analysis
• Communication and negotiations with suppliers (assortment, pricing policy, payment terms, discounting, bonuses)
• Analysis of contracts with suppliers before transfer of legal entities. department
• Reconciliations and accounting of marketing expenses
• Interaction with the sales department
• Documentary support of actions

- Representation of the company’s interests in the assigned region.
- Control of product supplies.
- Support of product deliveries.
- Control of delivery times.
- Control of product production.
- Regulation of controversial and conflict issues with the company’s clients in the assigned region.
Performance indicators:
- Achieving timely delivery of company products.
- Improving communication between the company and the client.
- Strengthening control over factories in the entrusted territory.
- Reducing the number of complaints regarding the condition of products supplied to the client by 90%.
- Long-term relationships have been established in the entrusted territory, and the level of client loyalty to the company has been increased.
All these actions led to a reduction in the number of claims in the assigned territory by a total of 92%.

Searching for reliable partners in the non-food goods market, building long-term and stable cooperation.
Searching for clients for long-term and stable cooperation.
Working with private organizations (contractors, manufacturers) and government agencies of various structures, building long-term relationships.
Search for clients, consultations in the field of the land market.
Consultations in the field of registration of permits for commercial properties, from the allocation of land to commissioning.
Representing the interests of the customer in government agencies and private structures.