Работала в 4 компаниях   9 лет 1 месяц

IT-консалтинг / Услуги / Производство оборудования, Телекоммуникации / Связь

Business Development Manager

Techexpert

IT-консалтинг / Услуги / Производство оборудования

4 года 11 месяцев

09.2019 - 08.2024

  • Market research, competitors analysis, results reporting
  • Analysis of revenue, expenses, payback, marketing campaigns effectiveness
  • Department marketing providing (articles, e-newsletters, promotions, website etc.)
  • Sales leads generating, existing clients and partner network development
  • Deputy department director

IT Sales Manager

Techexpert

IT-консалтинг / Услуги / Производство оборудования

10 месяцев

11.2018 - 09.2019

  • Client cooperation development, сommercial offers, legal docs
  • Cloud sales management and project management
  • Tech and marketing collaboration, assistant head of department

Service manager

Techexpert

IT-консалтинг / Услуги / Производство оборудования

1 год 7 месяцев

04.2017 - 11.2018

  • Customer interaction: handling calls and emails, CRM logs
  • Delegating inquiries to tech support (service, cloud)
  • Billing and document management, customer incident reporting

Shift engineer (Technical Support Specialists)

Dataline

Телекоммуникации / Связь

1 год 8 месяцев

08.2015 - 04.2017

  • Network monitoring, diagnosing and troubleshooting technical issues
  • Collaborating with partners and tech services on issues escalation

Ключевая информация

Hard Skills

  • Data collection, processing and research (MS Excel / Google Sheets, SQL).
  • Data visualization, building dashboards, creating reports (Tableau, Power BI, Google Looker Studio).
  • Product and marketing analytics: analysis of user behavior and monetization, product profitability analysis.
  • Familliar with Python basics (pandas, numpy, matplotlib, seaborn).
  • Project management, making decision, problem solving.
  • Preparation of technical and project documentation, work with legal and accounting documents.

Projects portfolio - http://bit.ly/4ejo6ig

Soft Skills

  • critical thinking - achieved a 30% increase in ROI by providing data-driven recommendations through detailed revenue, cost, and competitor analysis;
  • communication - resolved issues between stakeholders and technical teams to complete the project and secure continued collaboration;
  • fast learning - quickly mastered basic functions of Power BI within days to prepare a clear, visual report for client presentation;
  • attention to detail - identified discrepancies in client billing and reports from a junior colleague, enabling timely corrections and preventing potential losses of 50% in expected payments.

Училась в 1 заведении

The National Technical University of Ukraine "Igor Sikorsky Kyiv Polytechnic Institute" (NTUU "KPI")

Institute of Telecommunication Systems

Kyiv, 2018

Владеет языками

Английский

выше среднего

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Украинский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Курсы, тренинги, сертификаты

GoIT - Data Analyst

Kyiv, 2023

  • Data processing in Google Sheets
  • Data analysis using SQL
  • Working with Google Analytics 4 data in BigQuery
  • Visualization in Looker Studio, Tableau
  • Python basics, working with Pandas, Matplotlib
  • Building reports in Jupyter Notebook
  • A/B testing

Project management methodology and features of business practice

Kyiv, 2018

NT-PM101

Дополнительная информация

Hobbies and interests

Dancing, various kinds of handmade and math tutoring.

Iryna

Junior data analyst

Киев

900 $

30 лет

Работает, но открыт для предложений

полная занятость

Обновлено 2 недели назад