Работала в 4 компаниях 9 лет 1 месяц
IT-консалтинг / Услуги / Производство оборудования, Телекоммуникации / Связь
Business Development Manager
Techexpert
IT-консалтинг / Услуги / Производство оборудования
4 года 11 месяцев
09.2019 - 08.2024
- Market research, competitors analysis, results reporting
- Analysis of revenue, expenses, payback, marketing campaigns effectiveness
- Department marketing providing (articles, e-newsletters, promotions, website etc.)
- Sales leads generating, existing clients and partner network development
- Deputy department director
IT Sales Manager
Techexpert
IT-консалтинг / Услуги / Производство оборудования
10 месяцев
11.2018 - 09.2019
- Client cooperation development, сommercial offers, legal docs
- Cloud sales management and project management
- Tech and marketing collaboration, assistant head of department
Service manager
Techexpert
IT-консалтинг / Услуги / Производство оборудования
1 год 7 месяцев
04.2017 - 11.2018
- Customer interaction: handling calls and emails, CRM logs
- Delegating inquiries to tech support (service, cloud)
- Billing and document management, customer incident reporting
Shift engineer (Technical Support Specialists)
Dataline
Телекоммуникации / Связь
1 год 8 месяцев
08.2015 - 04.2017
- Network monitoring, diagnosing and troubleshooting technical issues
- Collaborating with partners and tech services on issues escalation
Ключевая информация
Hard Skills
- Data collection, processing and research (MS Excel / Google Sheets, SQL).
- Data visualization, building dashboards, creating reports (Tableau, Power BI, Google Looker Studio).
- Product and marketing analytics: analysis of user behavior and monetization, product profitability analysis.
- Familliar with Python basics (pandas, numpy, matplotlib, seaborn).
- Project management, making decision, problem solving.
- Preparation of technical and project documentation, work with legal and accounting documents.
Projects portfolio - http://bit.ly/4ejo6ig
Soft Skills
- critical thinking - achieved a 30% increase in ROI by providing data-driven recommendations through detailed revenue, cost, and competitor analysis;
- communication - resolved issues between stakeholders and technical teams to complete the project and secure continued collaboration;
- fast learning - quickly mastered basic functions of Power BI within days to prepare a clear, visual report for client presentation;
- attention to detail - identified discrepancies in client billing and reports from a junior colleague, enabling timely corrections and preventing potential losses of 50% in expected payments.
Училась в 1 заведении
The National Technical University of Ukraine "Igor Sikorsky Kyiv Polytechnic Institute" (NTUU "KPI")
Institute of Telecommunication Systems
Kyiv, 2018
Владеет языками
Английский
выше среднего
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Украинский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Курсы, тренинги, сертификаты
GoIT - Data Analyst
- Data processing in Google Sheets
- Data analysis using SQL
- Working with Google Analytics 4 data in BigQuery
- Visualization in Looker Studio, Tableau
- Python basics, working with Pandas, Matplotlib
- Building reports in Jupyter Notebook
- A/B testing
Project management methodology and features of business practice
NT-PM101
Дополнительная информация
Hobbies and interests
Dancing, various kinds of handmade and math tutoring.
Iryna
Iryna
Junior data analyst
Киев
Работает, но открыт для предложений
полная занятость
Обновлено 2 недели назад