- Conducted manual testing of software products and webapplications to identify bugs, performance glitches, andUI/UX issues;

- Documented detailed test results, bug reports, and issue logs toassist software development teams;

- Participated in regression testing and verified fixes beforedeployment to production environments.

- Assisted in website maintenance, design optimization, and digitallearning/content platform operations;

- Developed visual design elements and user guidance materialsfor website;

- Supported data organization and platform content updates.

- Administrated and maintained internal digital learning platforms,ensuring continuous functionality and seamless user experience;

- Provided technical support to students and academic staff,resolving user registration, access queries, and platformoperation issues;

- Set up course spaces, updated digital learning materials, andmaintained metadata and user databases;

- Assisted in platform testing, system updates, and basictroubleshooting of digital learning tools.