Работала в 1 компании 11 лет 9 месяцев
HR
precosrub
wagner
HR
11 лет 9 месяцев
06.2014 - по настоящее время
Ключевая информация
- Positive attitude.
- Excellent communication skills. Think big here, real big. ...
- Thorough product knowledge. ...
- Strong multi-tasking skills. ...
- Patience. ...
- Fast pace. ...
- Creative thinking. ...
- Stress resistant
Училась в 1 заведении
KROK
ECO
Dnipro, 2021
Владеет языками
Английский
продвинутый
Французский
родной
Немецкий
средний
Курсы, тренинги, сертификаты
master
Kyiv, 2020
MBA
Bachelor
Kharkiv, 2016
Economic cybernetic
Дополнительная информация
CUST
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Rosine
Rosine
Head of Customer Support
Киев
Активно ищет работу
Характер работы: удаленная работа
Последняя активность 6 дней назад