Работала в 4 компаниях   9 лет 3 месяца

FMCG, Торговля розничная / Retail

Demand Planner

Kimberly-Clark

FMCG

3 года 7 месяцев

04.2021 - по настоящее время

  • Forecasting sales (B2B) for Ukraine Central Europe regions (+11 countries), 3 warehouses, +300 SKU.

  • Forecasts' monthly & weekly preparation for baby childcare, feminine care, family care and adult care categories

  • Statistics and expert analysis of Ukraine and Central Europe demand

  • Data processing and forecasting in Arete Prevail 10 (forecasting software)

  • Coordinating S&OP process for Central Europe

  • Monthly and quarterly reporting to General Manager

  • Analysis of the forecast accuracy (FA and Bias) root cause and performance problem solving

  • Data analytics and processing in Excel

  • Preparation of ad hoc reports

  • Ongoing work with fcst

  • Inventory rollover & sku management

  • Coordinating customer service department

  • Communication with Ukrainian and international departments (sales, customer service, logistics, production, finance, it)

  • Financial forecasting support from Demand team

  • Rollovers and stock checking in SAP APO/SCM

Customer service specialist (Ukraine and CE markets)

Kimberly-Clark

FMCG

3 года 3 месяца

01.2018 - 04.2021

  • Managing a customer portfolio to drive a great experience for clients
  • Resolving requestes, raising invoice adjustments, as well as liaising with interested parties and communicating both progress and outcome Partnering closely with Sales, Marketing, Demand and Supply Planing teams (sample request, Spare Part Orders, Manual Promotions and Price Changes)
  • Participating in process improvements by driving KPI results
  • Creating and maintaining Electronic Data Interchange (EDI) systems

Sales Department Assistant

Kimberly-Clark

FMCG

11 месяцев

01.2017 - 12.2017

  • Maintaining internal and external document management
  • Preparating and accounting of payment documents, internal reports, specifications, product cards
  • Collection and consolidation of necessary information
  • Supporting for internal processes
  • Planing and coordinating team work
  • Preparing presentations on request
  • Handling requests from KAMs and managers of Sales Department

Spacemanager

BILLA

Торговля розничная / Retail

1 год 3 месяца

09.2015 - 12.2016

  • Guaranteeing that all collected information and expectation values as well as the most resent findings in shelving technology are considered in the planning of new stores and in the reconstruction of existent stores
  • Securing a continuous optimisation of existing shelf-plans as well as the development and implementation of the necessary criteria
  • Complete information of REWE International on changes and innovations in shelf-meter concepts in due time
  • Timely provision of the required shelf-stocking plans for new stocking, restocking, listing and delisting
  • Securing the reflux of collected data and gained knowledge to the respective departments in order to guarantee the best possible listing and delisting
  • Guaranteeing a problem-free cooperation with the technical Purchasing Department and the shelf construction companies
  • Shelf-planning-сonsidering the requirements of Purchase, Sales as well as Marketing in the shelf-meterplanning

Ключевая информация

  • Processing and dealing with incoming orders of customer portfolio
  • Resolving enquiries and delivery queries promptly and liaise with interested parties, communicate both progress and outcome
  • Maintain basic master data in SAP
  • Providing excellent customer service and offer solutions
  • Collaborating with Sales, Marketing, Demand and Supply Planing teams
  • Contributing to results and continuous improvement
  • Maximizing Customer satisfaction

Училась в 2 заведениях

Kyiv National Taras Shevchenko University

Finances and Credit

Киев, 2014

National University of Food Technologies

Finances and Credit

Киев, 2012

Владеет языками

Английский

средний

Украинский

родной

Дополнительная информация

Комп'ютерні навички

SAP, Spaceman, EDI ComarchEDI Comarch, Anaplan, Arete

Особисті якості

Commitment, responsibility, attention to detail, leadership skills, communication skills, analytical thinking, creative thinking, result-orientation, team player, stress resistance, honesty.

Стажування

March-May 2013 trainee in the department of customer JSC "Ukrainian Professional Bank".

Advised bank customers on issues; preparing agreements and check books to customers; engaged in the preparation and processing of primary documents; conducted the analysis of the existing legal framework and its changes and so on.

September 2011, April 2012 trainee in the department of works with individuals JSC "Raiffeisen Bank Aval".

Engaged in the preparation and processing of primary documents; analyzed and organized for the purpose of transferring documents in electronic archive database; conducted the analysis of the existing legal framework and its changes, etc.

August 2010 junior accountant at JSC "Brick Tripoli".

Managed work with the bank on the operations of a company engaged in the preparation and processing of primary documents; conducted the analysis of the existing legal framework and its changes and so on.

Olha

Demand Planner

Киев

33 года

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полная занятость

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