Crypto Payment Management Platform

1. Conducting market research to identify target markets, customer needs, and competitive landscapes. Target Audience Research and Outreach - pains, revenue streams, monetization, messaging. Product UVP Definition

2. Analyzing sales data and trends to identify areas for improvement and potential opportunities*Product Sales Blockers Analysis*ICP/Product Features Match Analysis

3. Creating strategic sales plans to expand market share

4. Collaborating with cross-functional teams, including marketing, product development, and customer success, to ensure alignment across the organization.

5. Preparing and presenting sales reports and performance metrics to management

• Closing leads - Inbound and Outbound
• Setting up Outbound Sales activities for clients and managing a team of 3-4 people for each project; running multiple projects.
• Leading client projects taking, and managing content strategies.
• Making ChatGPT Integrations with Content writers.

1. Working with clients that implement AI processes within the company or create AI products - supporting them with supervised Data Annotation and Data Collection services
2. Consulting clients regarding the Data Annotation specifics, ways to set up the processes correctly to make the annotation results compatible with the client's algorithms to learn from the data
3. Working with Hot Inquiries and Cold email outreach. Setting up the email outreach strategy to reach the best conversion rate.
4. Managing the cooperation between Lead Generation, Outreach, Marketing and Business Development teams to increase the conversion on each stage of the pipeline.
5. Developing BD team long-term strategies
6. Setting up pilot projects with the Operations team, acting as a problem fixer to solve concerns and issues both from the client and Operations team side.

• Prospecting new clients for main and affiliate services
• Selling PEO/EOR services to incoming leads
• Creating commercial offers
• Consulting regarding employment / immigration support processes.

Blue Nile ( USA diamond online retailer)

Shanghai, China

https://www.bluenile.com/

Responsibilities:

• Phone consultations with customers regarding the product on the website, post-purchase product servicing, and logistics inquiries.
• Being a diamond expert delivering exceptional educational service to customers looking for very particular diamonds or with a certain budget, explaining diamond specifications and balance between them.
• Sharing product knowledge/company policies/ to educate customers.Enhancing the buying experience and building relationships with buyers.
• Resolve complex customer service challenges involving product repair/shipping issues/creating special orders, and finding solutions, which exceed customer expectations.
• Dealing with Fedex/UPS once shipping issues occur.Working with customers from mostly USA/UK, also Australia, Canada, rest of Europe, Hong Kong, Singapore etc. even though the office is located in China.

IIP Brothers (hardware development)

Shenzhen, China

iipbrothers.com , 4secondlife.com

Responsibilities:

• Coordinating relations with partners including electronic component suppliers and assembly factories.
• Hardware development
• Running the company paperwork - making contracts, applying for trademarks, patents, and certificates in different countries,
• Running company accounts on online marketplaces - Amazon, Taobao, HKTDC
• Coordinating all the public relations activities including international electronic fairs.
• Submitting the requisite management reports as and when required.Monitoring, measuring, and evaluating Business Partner procedures with the view of constant improvement.
• Building new potential relationships with other businesses.

Valger Group (logistic company)

Beijing, China / Kiev, Ukraine

http://www.valger-group.com.ua/

Responsibilities:

• Booking flights for cargo transportation
• Working with customs clearance agents at the airport
• Checking airway bills
• Development and management of partner relations
• Checking the possibility of transportation of certain cargo
• Goods shipment control: warehouse, loading on trucks, transportation to the airport
• Chinese / English / Ukrainian / Russian interpreter