Работал в 5 компаниях 11 лет 8 месяцев
Транспорт и Логистика, Промышленность и Производство, Торговля розничная / Retail
Field Sales Executive
DHL Express Ukraine
Транспорт и Логистика
4 года 2 месяца
02.2020 - по настоящее время
Main duties:
- Conduct of F2F meeting with customers (products presentation)
- Management of four DHL Regional Agents (Ukraine)
- B2B telephone sales execution (both warm and hot)
- Client portfolio management with 150+ clients
- Agreement processing (from early negotiations to final sign off with retention on forward)
- Ad-hoc issues resolving – shipment damage, incorrect invoice, network failures
- Presentation of new services and proposals to potential clients
- Participation in DHL annual sales review conference
Main achievements:
- 2024 - the 1st place in European Sales Champion Club based on shipments and sales revenue KPIs for Jan 2024
- 2023 – gold award in Europe Sales League based on shipments and sales revenue KPIs
- 2021 – the 2d place in Ukrainian Sales Champion Club based on shipments and sales revenue KPIs
Telephone Sales Executive
DHL Express Ukraine
Транспорт и Логистика
2 года 11 месяцев
03.2017 - 02.2020
Main duties:
- B2B telephone sales execution (both warm and hot)
- Client portfolio management with 500+ customers (incl. global customers)
- Agreement processing (from early negotiations to final sign off)
- Conduct of F2F meeting with the existing customers (products presentation)
- Ad-hoc issues resolving - shipment damage, incorrect invoice, network failures
- Presentation of new services and proposals to potential clients
- Participation in DHL annual sales review conference
- Involvement in marketing national-wide projects as company representative (2018-2017 Ukrainian Fashion Week)
Main achievements:
- 2018 - the 2nd place within Europe according to STP campaign (Shipment To Profile - smart discount management)
- 2018 - the 3rd place in Ukrainian Sales Champion Club based on revenue and shipments annual growth
Client Manager of Internet sales department
Ecosoft LLC (Dr Voda branch)
Промышленность и Производство
2 года 1 месяц
11.2014 - 12.2016
Main duties:
- B2C telephone sales execution (both warm and hot, via web-page/ phone calls)
- Negotiations with clients
- On-going support of Key Accounts and HoReCa clients on services matters
- Preparation of Sales and Service Agreements, control over payments received
- Coaching of new employees
- Ad-hoc issues resolving in case of the clients' complaints
- Presentation of new services and new proposals to clients
- Reporting on orders/sales/clients/average market prices analysis to management
Main achievements:
- Successful implementation of new CRM tool
- Cooperation with WOG network with min # of complaints and personal sales turnover increase by 15%
- Best achievements in sales results among sales team - July'2016
Delivery operator of the project “Metro for Office”
Metro Cash & Carry Ukraine
Торговля розничная / Retail
6 месяцев
05.2013 - 11.2013
Main duties:
- Presentation to clients new services and proposals offered by the company as well as advising on existing products
- Sales execution
- Acceptance and processing of incoming orders - online or by phone
- Coordination of all issues between client and shipment department
Main achievements:
- Attracted a big number of customers for the new project Metro for Office through warm calls (+5%).
Information material handler in Contact center
Metro Cash & Carry Ukraine
Торговля розничная / Retail
1 год 9 месяцев
08.2011 - 05.2013
- Support incoming calls at hotline
- Outgoing calls to clarify the data
- Sales execution
- Implementation of research calls
- Work with the Clients' database
Main achievements:
- The best result in the sale of banking services during the joint project with Raiffeisen Bank Aval
Ключевая информация
- B2B Sales
- B2C Sales
- Communication skills
- Supervision of 8+ people
- Computer skills: Microsoft Office - advanced user/ GoogleDocs
- Driving license: Category B, 15-year experience
Учился в 2 заведениях
Kiev National University of Trade and Economic
Economics and Entrepreneurship, International Trade (Commercial operations)
Kiev, 2011
Kievo-Svyatoshinska classical gymnasium
Boyarka, 2006
Владеет языками
Английский
выше среднего
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
British Council General English, excellent rate for Upper-intermediate level
Украинский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Курсы, тренинги, сертификаты
DHL refreshment trainings on insights for sales specialists
- modern sales skills
- insights
DHL trainings for sales specialists
- modern sales skills
- insights
DHL Global training center
DHL Cross functional curriculum in Brussel, Belgium; Graduate of Certified International Specialist Program
DHL Global training center
DHL Qualification seminar on dangerous goods delivery
Ecosoft training center
Ecosoft Qualification seminars on goods for sales specialists
1C
Educational and training center «Navigator»: 1С for managers
British Council
General English, excellent rate for Upper-intermediate level
Дополнительная информация
Захоплення та інтереси
basketball, skiing, ping-pong, football, travelling
Віталій
Віталій
Key Account Manager
Киев
Готов переехать: Чабаны, Боярка, Ирпень, Вишневое, Белогородка, Тарасовка, Чайки, Софиевская Борщаговка, Гатное, Крюковщина, Петропавловская Борщаговка, Вита-Почтовая
полная занятость, проектная работа
Характер работы: удаленная работа
Обновлено 3 недели назад