Acting Project Support Coordinator

• SDLC methodology implementing (internal initiatives)
• ITIL practice implementing (for Project Support needs)
• Coordinating team activity.
• Make decisions concerning the operation team tasks (Project Support and internal DevOps team).
• Conduct performance metrics of the Project Support team.
• Motivate employees of the Project Support Team.
• Coordinating of DevSecOps activity. (Managing Cloud environment and vulnerability fixing)
• Resolution of requests demanding integration of efforts of different internal departments as well as client-side.
• Designing, implementing and supporting MS Active Directory, MS SQL, Linux, and other products.
• Implementing specialized products/services in testing environments;
• Managing 9-11 team members

Team size 11 people.

• Ensure effective operation of the IT Operation team.
• Work with different fool: Jira, Confluence, GLPI, 1C, MS Sharepoint, Midpoint, IBM Tivoli.
• Define main directions for developing the IT Operation team.
• Coordinate actions and plans of the IT Operation team employees.
• Plan and organize timely and correct completion of the department tasks.
• Make decisions concerning the operation team tasks.
• Conduct internal control on the operations team.
• Motivate employees of IT Dept.
• Participate in the process of interviewing and hiring new employees for IT Dept.
• Monitor new employee engagement process within the IT Operation team.
• Control employee competency development within the IT Operation team.
• Keep in touch with the Company Management about the completion of the CS tasks.
• Ensure close cooperation with other structural units in the Company.
• Implement the approved budget according to the expenses policy.
• Provide remote support and consultation to users on all types of technical problems.
• Docker container experience
  

• Consultation and user support of computer equipment and software.
• Making the installation, configuration and optimization of system software, applications and tools.
• Connecting and replacement of external devices, testing of computer equipment.
• Installation a system and application software on the user workstation.
• Implementation of computer anti-virus measures.
• Making a separate test and repair equipment, LAN.
• Elimination of emergency situations involving different kind of software.
• Providing technical support of local networks.
• Performing maintenance work of LAN routing.
• Mac and other different IOS devices support.
• Administration of VMWare. (VSphere 5, 5.5, 6)

• Administration PPPTP, OpenVPN, (point to point, site to site)
• Administration of AD , DHCP, DNS, (Server 2008R2 - 2012 )
• Administration of HP PROCURVE, Aruba switches.
• Administration of different Linux-based system (Ubuntu, Debian, CentOS)
• Administration of company telephone system (land-line and IP phone Asterisk)
• Monitoring of computer hardware and software system in local infrastructure (Zabix).
• Monitoring the monthly backup archiving impotent services (Bacula, VMbackup)
• Registration, identification, classification and routing incident in accordance with existing regulations.

Розважальний центр "Міленіум"