Работала в 4 компаниях 10 лет 6 месяцев
Торговля розничная / Retail, Образование
Store Manager
Luxoptica
Торговля розничная / Retail
2 года 9 месяцев
03.2019 - 12.2021
Maintained the store’s image by improving consumers service quality.
Ensured smooth operations and functionality of the store.
Led the store team and achieved top performance among the chain’s stores(we doubled revenue).
Successful team development (two team members received promotions).
School Director
"Speak up"
Образование
2 года 3 месяца
04.2012 - 07.2014
Managed the school’s commercial department;
Administrated and controlled the school’s operations;
Organized and monitored active sales strategies;
Successfully sold English language courses and aquared new clients(increased in students by 24%);
Achieved the commercial and financial targets set for the school;
Established a deducted team promoted 2 from within.
Store Manager
Сеть магазинов оптики «ЛЮКСОПТИКА»
Торговля розничная / Retail
1 год
07.2007 - 07.2008
Administrative control of store operations;
Organization and control of the active sales system;
Achievement of commercial and financial performance of the store.
Key Achievements:
High efficiency of store operations;
Team creation and contribution to the development of the talent pool(3 members of our team were promoted).
Store Manager
Sportmaster
Торговля розничная / Retail
4 года 3 месяца
04.2003 - 07.2007
Achieving planned turnover indicators and increasing them
Analyzing store performance indicators, planning measures for improvement
Maintaining the store image
Recruiting, training, mentoring, and organizing effective work of personnel
Document management: receipts, returns, and movements of goods, inventory
Ensuring proper arrangement of merchandise sections, sales floor
Preventing and resolving conflict situations, cooperating with regulatory authorities
Supervising the preservation of material assets, conducting inventories
Handling complaints related to unsatisfactory customer service
Temporarily replacing the director in their absence
Key Achievements:
Maintaining the store's leading position in the Ukrainian network in terms of turnover
Training new administrators (5 persons)
Ключевая информация
Experience in people management
Ability to unite the team
Delegation skills
Conflict resolution skills
Experience in recruitment, training, adaptation, and motivation of personnel
Planning and forecasting skills
Control skills
Decision-making ability
Effective time management
Determination
Documentation management
Училась в 1 заведении
Private Higher Education Institution "International Scientific and Technical University named after Academician Yuriy Bugay"
lawyer
Київ, 2004
Владеет языками
Английский
продвинутый
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Русский
свободно
Украинский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Курсы, тренинги, сертификаты
Yappi Business English
I’ve gotten B2 level knowledge of English
English language classes with tutor
В2 level
English course
I’ve gotten B1+ level
«Team Management" "Sales Stages" "Internal Training System"
Company«Бізнес-тренінг »
Дополнительная информация
Навички
Oksana
Oksana
Customer Support Manager
Киев
полная занятость
Характер работы: удаленная работа
Обновлено 1 месяц назад