• Search for potential clients, work on the preparation of leads;
• Conducting business correspondence and commercial negotiations and signing contracts with customers in order to sell the Company's services;
• Selling services to the base of clients, building friendly relations with customers;
• Maintaining relationships with the established base of clients;
• Implementation of the personal sales plan and sales plan of the unit;
• Monitoring and analysis of the competitors' market;
• Work in CRM (AmoCRM), maintaining personal accountability.
• Trello, Jira, Binotel

• Sales bearings (LUK, INA, FAG).
• Development of distribution network.
• Implement compliance rules.
• Customers visiting and negotiations.
• Making presentations of the product.
• Monitored sales and market trends to strengthen plans and target solutions.
• Fulfilled customer queries over phone, in-person and through email.
• Updated job knowledge by participating in educational opportunities and maintaining professional networks.
• Initiated sales objectives by preparing quotas and effective sales plans.

Customer Service Manager

Schaeffler Ukraine Ltd. (German Enterprise)

The functional duties:

• Regulation of customer complaints ;
• Providing with offers, Invoices, Processing of the orders, Control of shipments ;
• Monitoring of a situation in the market;
• Translation of documentation;
• The conclusion and support of contracts , specifications , additional agreements to the contract;
• Participation in tenders ;
• Negotiations process (sales);
• Expanding dealership networks (sales );
• Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
• Exceeded team goals and collaborated with staff members to implement customer service initiatives.

The functional duties:

-preparation of drafts of contracts, agreements, protocols of meetings on questions of external relations and foreign economic activities and their coordination in accordance with the established procedure in the Ministry of Foreign Affairs of Ukraine;

• preparation of information Trade and economic missions;
• reports in the Ministry of Foreign Affairs of Ukraine on the external economic situation in the Zaporizhzhya region;
• within competence business correspondence with foreign and state institutions;
• an involvement in support of receptions of foreign delegations, development of the program of a stay in the Zaporizhzhya region;
• involvement of the enterprises of the Zaporizhzhya region in exhibitions, both in the territory of Ukraine, and abroad;
• statistical information;
• translation of business documentation into English/Ukrainian;
• preparation of specifications on a foreign business trip of representatives of the Zaporizhzhya Regional State Administration