Старший/-а Спеціаліст/-ка з Фронтенд Розробки / (Senior Frontend Software Specialist (Consultant)) - Міжнародна організація з міграції (МОМ), Представництво в Україні

 Annex 2 - TERMS OF REFERENCE

FOR THE CONSULTANCY CONTRACT OF: Senior Frontend Software Specialist (Consultant)

1. Duty Station of the Consultancy: Kyiv, Ukraine
2. Duration of Consultancy: until 31 December 2026
3. Nature of the consultancy: Under the overall supervision of the IOM Chief of Mission, direct supervision of the Migration and Border Management (MBG) National Programme Officer, and overall coordination of the MBG Senior Programme Officer, the Consultant will provide expert services to the State Service of Ukraine for Transport Safety (Ukrtransbezpeka) for the development, maintenance, and modernization of the “eQueue” digital ecosystem, a national ICT solution for managing vehicle queues at international automobile border crossing points (IABCPs).
4. Project Context and Scope: The EU-funded IOM project “EU Support to Strengthening IBM in Ukraine (EU for Solidarity Lanes and IBM)” aims at contributing to Ukraine’s trade facilitation and economic recovery through improving flows of essential goods through border crossing points (BCPs) and support the enhanced resilience and business continuity of Ukrainian border and migration authorities in the context of the ongoing Russian war against Ukraine.

Within the project IOM aims to support the Government of Ukraine in further development and maintenance of the ICT solution for queue management at IABCPs also known as “єЧерга” (“eQueue”), implemented by the Ministry for Communities and Territories Development of Ukraine and supported by Ukrtransbezpeka as the experimental project in collaboration with other Government actors.

1. Organizational Department / Unit to which the Consultant is contributing: Migration and Border Management Programme. IB.0345 “EU Support to Strengthening IBM in Ukraine (EU for Solidarity Lanes and IBM)”.
2. Category A Consultants: Tasks to be performed under this contract
3. Development & Maintenance

Develop and maintain user interfaces of the “eQueue” system using modern JavaScript frameworks (Vue.js / Nuxt 3 / Tailwind / TypeScript).
Ensure high performance, accessibility, and cross-browser compatibility.
Implement modular, scalable architecture compatible with large public-sector systems.
Improve mobile and desktop experiences and implement UI flows for citizens and border authorities.

1. Collaboration & Project Coordination
   Participate in Agile development processes (Scrum/Kanban), sprint planning, refinement, and delivery.
   Work closely with backend teams, UX designers, and government stakeholders to translate requirements into functional UI components.
   Prepare technical specifications, wireframes, UI documentation, and API integration requirements.
2. API Integration & System Interoperability
   Integrate REST APIs and external services into frontend applications.
   Ensure secure and reliable data interactions between system modules.
   Collaborate on developing public/business-facing digital services within the “eQueue” ecosystem.
3. Quality Assurance & Optimization
   Conduct code reviews, implement automated checks, and ensure adherence to coding standards.
   Optimize UI for performance (Core Web Vitals), SEO, and Lighthouse/PageSpeed indicators.
   Troubleshoot issues, monitor UI errors, and proactively enhance system reliability.
4. Documentation & Reporting
   Maintain technical documentation in Confluence / Jira / Notion.
   Contribute to UI/UX guidelines, API usage docs, and component libraries.
   Provide monthly progress reports, estimations, and recommendations to IOM and Ministry stakeholders.
5. Other Duties
   Participate in workshops, technical discussions, and meetings with government agencies and partners.
   Support user onboarding through documentation, guides, and training sessions when needed.

Perform such other duties as may be assigned.

1. Performance indicators for the evaluation of results

The delivery of consultancy services to the Government of Ukraine and the IOM project team is to be reported in a Consultant’s Timesheet and approved by the project staff.

1. Education, Experience and/or skills required:

• Higher technical education in information technology, Applied Mathematics, or a related field.
• Over 8 years of professional experience in frontend development (Vue.js, Nuxt.js, JavaScript/TypeScript).
• Proven experience of software development for systems administered by Ukrtransbezpeka, related systems or other systems administered by Government in Ukraine is considered a strong asset.
• Proven experience in large-scale, high-load projects and platforms with complex UI logic.
• Experience with public sector / governmental digital solutions.
• Deep understanding of REST API integration, state management (Pinia, Vuex), and modern SPA/SSR architectures.
• Strong competence in HTML5, CSS3, SCSS, TailwindCSS, Webpack/Vite.
• Experience creating and optimizing WordPress-based platforms with custom themes/plugins and REST integrations.
• Knowledge of CI/CD, GitFlow, Docker, Linux environments.
• Ability to create structured documentation, user flows, and technical specifications.
• Experience with Nuxt 3 + Composition API and building multi-module platforms.
• Experience developing mobile-friendly interfaces and cross-platform solutions.
• Experience with microservices, queues, and distributed architecture.
• Familiarity with designing dashboards, analytics, and visualization modules.
• Fluency in Ukrainian. Working knowledge of English.

1. Travel required

Travel is not required.

1. Competencies

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: demonstrates willingness to take a stand on issues of importance.
• Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.