Medical Debt Collector

Do you thrive in a fast-paced environment where you can utilize your communication and negotiation skills to ensure timely payments? Are you passionate about accurate billing practices and ethical collections? If so, we want to hear from you!

Front Desk Helpers (frontdeskhelpers.com), is a woman-founded and woman-run company based in New Jersey, USA, established in 2015. We offer a variety of services, including IT, telecommunications, customer support, and HR. Currently, we are seeking a remote Medical Billing and Collections Specialist for a billing company/revenue cycle collection in New York. The specialist in this position will be responsible for effectively pursuing outstanding account (s) and consistently generating revenue through professional billing practices and proper and ethical collection efforts. This is a fully remote full-time position.

Which skills we are looking for:

• English (Advanced)
• Excellent computer skills (ability to work with apps, CRM, emails, etc.)
• Previous experience working with medical claims in US project
• High level of customer service
• Quick learner
• Detail orientation, as we are working with insurance policies
• Punctuality
• Fast-speed internet connection
• Your own computer or a laptop

What do we offer:

• Competitive salary paid in USD twice per month.
• Work in an experienced team under the supervision of a manager.
• Ability to work remotely.
• 7 days of paid vacation annually after one year of employment.
• We provide our employees with hardware IP phones as the instrument to connect to USA customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN).
• Open-minded management, who are easy to contact.
• Equal opportunities for people of any age, gender, or nationality.
• Self-development courses powered by popular platforms.
• Constant technical support.

Schedule:

Monday-Thursday 9:00 am — 5:30 pm (30 min lunch break included) & Friday 9:00 am — 3:00 pm (30 min lunch break included). All shifts are according to the New York time zone.

Responsibilities:

• Timely follow-ups for all Worker’s Compensation and No-Fault billing and collection, claim denials, and claim appeals.
• Thorough reviewing of charts and correspondence to determine the merits of the case.
• Draft written responses to address any collections issues Assertive negotiate settlements on the phone and intelligent negotiation skills.
• Work Comp Appeals Board Experience.
• Retrieve authorizations/referrals from insurance companies.
• Handle ALL aspects of billing: charge entry, payments, A/R management.
• Support to all staffing locations and providers as needed working as an intermediary between our patients and their worker’s compensation carriers.
• Prioritize daily tasks while working independently in a fast-paced environment.
• Perform additional duties as requested by the Supervisory or Management team.

Looking forward to hearing from you!