Middle System Administrator

We are looking for a Middle IT Specialist / Sysadmin to join our team. The person will be responsible for maintaining and improving internal IT infrastructure, administering Jira and Microsoft 365, building automations using scripts and no-code platforms, managing IAM systems, and supporting the Zoho ecosystem.This role supports and develops the company’s internal IT infrastructure with a strong focus on automation, tooling, and process optimization. The specialist will take ownership of the Atlassian and Microsoft 365 ecosystem, scripting, no-code/low-code integrations, and general sysadmin tasks, with a clear growth path toward the business automation team.

We consider candidates from Ivano-Frankivsk, Lviv, Kyiv only.

Requirements:

• 2–4 years of hands-on experience in IT support, sysadmin, or a similar role
• Solid experience administering Atlassian tools (Jira, Confluence) — workflows, permissions, custom configurations
• Hands-on experience administering Microsoft 365 — user and license management, Exchange Online, SharePoint, Teams, Entra ID (Azure AD), and related services
• Practical scripting skills (Python, Bash, or PowerShell) — must be able to write and maintain real automation scripts, not just read them
• Hands-on experience with no-code / low-code platforms (Power Automate, Make, Zapier, or similar)
• Basic understanding of REST APIs and webhooks for integration tasks
• Strong self-organization and ability to prioritize across multiple concurrent tasks
• Good communication skills — able to explain technical things to non-technical people clearly
• Genuine interest in business process improvement, not just IT operations
• At least Intermediate English level

Nice to have:

• Working knowledge of Git (Bitbucket or GitLab) — repository management, access control, branching basics
• Solid understanding of networking fundamentals (TCP/IP, DNS, VPN, firewall)
• Experience with Windows and/or Linux server/workstation administration
• Familiarity with the Zoho ecosystem is a strong plus

Responsibilities:

• Administer and develop the Atlassian ecosystem (Jira, Confluence): workflows, user management, schemes, integrations
• Administer and maintain the Microsoft 365 environment: user lifecycle management, Exchange Online, SharePoint, Teams, OneDrive, Entra ID (Azure AD), conditional access policies, and security configurations
• Build and maintain automation scripts (Python, Bash, PowerShell) to reduce manual, repetitive operations
• Design and support no-code / low-code automations using Power Automate, Make, Zapier, or similar tools
• Manage Git repositories: access control, structure, onboarding of new users
• Support and maintain the Zoho platform (People, and other modules in use)
• Administer internal network infrastructure: servers, VPN, DNS, firewall, user endpoints
• Provide IT support to internal teams and resolve technical issues in a timely manner
• Document processes, configurations, and solutions in Confluence or equivalent
• Proactively identify opportunities to automate or streamline existing workflows
• Collaborate with the business automation team on cross-functional IT and process improvement initiatives

What we offer:

• Annual paid vacation of 18 working days.
• Extra vacation days for long-lasting cooperation.
• Annual paid sick leave of 10 days.
• Maternity/Paternity leave.
• The opportunity for sabbatical leave.
• Marriage and Parenthood Package.
• Compensation for sports activities or health insurance covering (up to 250$ per year) — after the trial period.
• Career development plan.
• English and Spanish classes.
• Paying taxes and managing PE (Private Entrepreneur).
• Technical equipment.
• Internal Referral program.
• Opportunity to take part in company volunteering activities.
• Sombra is a “Friendly to Veterans” award-holder.

If you believe you are a suitable candidate for this position, please attach your updated resume using the provided link.

Our recruitment team will review your profile, and if it aligns with our current job openings, we will contact you shortly. If you don’t receive a reply from us within 5 business days, it means we have decided to move forward with other candidates.

Thank you for understanding!