Logistics and Fulfillment Manager

Hello, let’s get acquainted!
Perla Helsa is a D2C wellness brand that began its journey in 2019, specializing in high-quality dietary supplements. Over the past 5 years, we have earned the trust of more than 100,000 satisfied customers in Ukraine and built a thriving Instagram community of over 315K followers.

As we expand into new markets (EU) and introduce exciting new product lines, we are looking for a Logistics and Fulfillment Manager to join our team. If you are passionate about efficient supply chain management, ensuring timely and accurate order fulfillment, and love streamlining logistics processes, you’ll be a perfect fit for our team!

Key Responsibilities : 
1. Logistics Management

• Coordinate and manage all aspects of the logistics process, including warehousing, transportation, and inventory control.
• Optimize inbound and outbound logistics to ensure timely and cost-effective delivery of goods.
• Develop and maintain relationships with freight forwarders, courier services, and other logistics providers to ensure reliable operations.
• Monitor shipment schedules and proactively resolve delays or disruptions.

2. Fulfillment Operations

• Oversee order processing and fulfillment to ensure accurate and timely delivery to customers.
• Implement and maintain efficient picking, packing, and shipping workflows.
• Ensure compliance with packaging and labeling requirements based on destination and product type.

3. Cost Optimization

• Analyze and reduce logistics and fulfillment costs through strategic planning and process improvements.
• Negotiate rates and contracts with logistics and fulfillment providers.

4. Process Improvement

• Identify bottlenecks in logistics and fulfillment workflows and propose solutions.
• Implement best practices and industry standards for supply chain efficiency.
• Leverage technology and automation tools to enhance operational efficiency.

5. Reporting and Analytics

• Develop KPIs for logistics and fulfillment performance, including delivery times, error rates, and cost per shipment.

6. Compliance and Risk Management

• Ensure compliance with international shipping laws, customs regulations, and other legal requirements.
• Oversee proper handling and storage of goods, ensuring adherence to safety and quality standards.

8. Cross-Functional Collaboration

• Work closely with procurement, production, sales, and customer service teams to align logistics operations with company goals.
• Support new market entries with tailored logistics solutions.

Requirements for Candidates:

• Degree in Supply Chain, Logistics, or related field.
• 2+ years in logistics, fulfillment, or supply chain management.
• Proficiency in logistics software and MS Excel.
• Experience with inventory and warehouse management systems.
• Strong analytical and problem-solving skills.
• Familiarity with international shipping regulations and customs compliance.
• Understanding of packaging and labeling standards.
• Excellent communication and negotiation abilities.
• Strong organizational and multitasking skills.
• English (В2); additional languages like German or Polish will be a plus.

Will be a plus:

• Experience in e-commerce logistics or EU market expansion.
• Knowledge of automation tools for supply chain optimization.

What We Offer You:

• Work Schedule: Flexible, full-time (weekends off: Saturday and Sunday)
• Work Format: Remote or in-office (Lybidska metro station)
• Competitive Salary: Based on your experience, skills, and competencies
• Career & Financial Growth: Opportunities for professional advancement and financial progression
• Paid Sick Leave & Vacation: We care for your well-being with paid time off
• Sport Compensation: We support your active lifestyle
• Corporate Learning Opportunities: Discounts on your favorite courses
• Discounts on Company Products: Enjoy the benefits of our health-focused products
• Supportive Team: A friendly, purpose-driven team united by common goals