UX Writer / Content Copywriter

Hi! We are the OTP Digital team, and we feel right at home here 
We are creating a modern banking product, but it doesn’t feel like we’re working in a traditional bank. There’s no room for bureaucracy, outdated approaches, or archaic practices — that’s not our style.

What do we do?

We’re developing an innovative mobile banking app — OTP Bank UA. It all began in March 2020 as a startup within OTP Group (12 countries, headquarters in Budapest). Initially, it was an app for loan management, but now it has evolved into a full-fledged banking product used by hundreds of thousands of people, including our colleagues. We create it as if it’s for ourselves, setting a high standard of quality.

In this role, you will:

As a UX Writer:
• Interface Copywriting: You will write copy for buttons, tooltips, error messages, payment flows, onboarding screens, and more. Your texts should ensure that our users can interact with the interface easily and comfortably.
• Text Optimization Based on UX Research: You will analyze user experience and adapt texts to audience needs. We expect that you understand how to conduct testing and content analysis.
• Team Collaboration: You will work closely with designers, product managers, and developers to achieve a cohesive, thoughtful, and user-friendly experience.

As a Content Copywriter:
• Writing for Marketing Materials: You will create copy for landing pages, promotional campaigns, email newsletters, and other materials that highlight the product’s value and attract users.
• Social Media Content: You will write occasional posts for social media to stay connected with our audience and attract new users.
• Creative Concept Development: You will participate in creating names, positioning, and developing creative concepts for various projects. You’ll work with marketing to support OTP Bank UA’s brand image across all channels.

Skills you’ll need to bring:
• Experience in UX Writing (2+ years) and content creation for different platforms (social media, landing pages, promotional materials).
• Ability to write structured, clear, and simple texts that meet audience needs.
• Experience with UX research and content testing.
• Knowledge of UX principles and the ability to adapt copy to user scenarios.

Will be a plus:
• Experience writing texts in English for localization.
• Experience in a product-oriented IT company, particularly with mobile applications and payment flows.
• Proficiency in design tools (e.g., Figma) for collaborating with designers and adapting copy to the interface.

What we offer:
• Close collaboration with stakeholders & customers.
• Working in feature teams with different stack of technologies.
• Low bureaucracy, Agile way of working.
• Strong support from the head-office & technology team.
• Competitive salary (based on USD NBU rate).
• Health compensation.

If you’re ready to join our friendly team and work on creating a next-generation banking product, we’d love to see your resume and portfolio!