Account Manager - Groceries

Glovo is building the future of cities by enabling anyone to get any item from any store within 60 minutes.

Our goal is to provide an on-demand delivery infrastructure for every city in the world.

We invite an Account Manager to join the team, who will support and develop partners that are placed in the Glovo application.

Join the Glovo team and work in a dynamic environment with many opportunities for learning and development!

As an Account Manager - Groceries, you will play a key role in developing the groceries business. 

What will you do:

• Lead and develop top grocery partners

• Onboard new partners on our platform by providing them with all the necessary tools and information to start working

• Be responsible for our partners' business performance, analyze their main KPIs, and ensure MoM growth. Track and report performance metrics

• Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties

• Prepare reports and presentations to present to grocery partners 

• Work on a plan that will help improve key metrics, negotiate and implement marketing activities;

• Get feedback from our partners and translate it into product, marketing, and operations improvement

• Prepare reports and presentations to present to grocery partners 

• Looking for the best decision for improving operational metrics and development of the partners

What You Will Bring:

• At least 2 years of experience in high-performance account management in FMCG or Retail

• Strong analytical, organizational, and planning skills in a partner growth

• Ability to work both independently, take responsibility for actions, and to collaborate as part of team goals is required

• Good knowledge of Google Docs and MS Office, Excel

• Excellent Ukrainian and English skills.

• Capability for problem-solving and quick decision-making

• Strong negotiation skills

• Good communication, strong relationship building, and presentation skills

• Project management skills, highly organized and detail-oriented.

• Problem solver, data-driven with an analytical approach

• Responsiveness, adaptation, and flexibility

• An empathetic, inclusive, and curious attitude

Experience our Glovo life benefits:

•  Top-notch private health insurance to keep you at your peak.

•  Monthly Glovo meal credit to satisfy your cravings!

•  Discounted gym memberships to keep you energized.

•  Extra time off, the freedom to work from home three days a week, and the opportunity to work from anywhere for up to three weeks a year!

•  Online therapy and well-being benefits to ensure your mental well-being.

What you will find working at Glovo:

Gas:   We work hard with energy and passion for what we do.

Care:  we care. We are citizens of the world and strive to have a positive impact on the environment.

Good vibes:  we build our reality on optimism, trust, openness.

Stay humble:  we are aware. We believe that feedback is the best way to improve yourself.

Glownership:  We are Glowners. We go beyond our roles and departments for Glovo's success.

High bar:  we maintain a high level of standards. Our team consists of the best talents.

If you are interested in the vacancy, your values match ours, send your CV and we will contact you!