Motivated and tech-savvy professional with experience in telecom, energy, and hospitality sectors. Over one year of background in technical support, with strong skills in customer service, troubleshooting, and communication. Currently focused on developing skills in software testing (manual QA) and seeking opportunities to apply my knowledge in a professional environment. Quick to learn new systems and tools, highly adaptable, and eager to grow within a supportive and technology-driven team. Fluent in Russian and Ukrainian, with solid English (B2). Open to remote or office-based opportunities in QA or administration.