Operations Coordinator / Customer Service (California)
Responded to customer inquiries and scheduled service appointments
Coordinated technicians and optimized daily routes for efficiency
Communicated with parts distributors to source and order components
Managed service orders and updates technicians

Logistics Coordinator & Dispatcher with experience in transportation, warehousing, IT systems, and customer service. Skilled in problem-solving, documentation, and team leadership. Strong background in both European and US logistics, with proven ability to manage operations under pressure and meet targets. Open to remote / online opportunities in logistics, coordination, customer support, or administration. Experienced in multiple facets of logistics and freight management. Acted as a broker and dispatcher, selling loads directly to drivers and coordinating their routes efficiently. Managed logistics company operations both on-site and remotely, overseeing daily processes, driver coordination, and communication across all stakeholders to optimize workflow and delivery performance.

Coordinated nationwide cargo transport and assigned loads to drivers. - maintained accurate logistics documentation and communication with clients. - managed scheduling, reducing delivery delays, and optimizing routes
Logistics and Dispatch Experience: Logistics Manager in a company with a fleet of 6 trucks: overseeing daily operations and route planning.Dispatcher: coordinating shipments, negotiating with brokers and drivers, and resolving operational issues in real time.Managed and planned shipments with trailer types: Dry Van 53 ft, Reefer 53 ft, Flatbed, Power Only.Proficient in DAT Load Board, TruckStop, and collaborated with leading brokers: C.H. Robinson, Nolan Transportation, XPO (RXO), TQL, JB Hunt, Arrive Logistics, Echo Global Logistics, and others.