Працювала в 2 компаніях 6 років
IT
IT Project Manager
TCM Technologies
IT
5 років
02.2017 - 02.2022
Owned the project schedule and met 100% of feature deadlines by proactively identifying and mitigating and roadblocks Effectively communicate and report on projects status, issues, delays, risks and changes to scope regularly to all levels of management, including executive investors and project team members in order to facilitate further project direction Managed developers and technical support team and project management of 12 employees located locally and remotely objectives included working with team members to provide training on new processes, and monitoring progress to unsure project milestones were being completed accurately according to client expectations
Technical support supervisor
Tercio Ukraine
IT
10 місяців
03.2016 - 01.2017
Developed and fostered relationships with customers to identify and remove roadblocks in obtaining the most value for Tercio. Designed and managed brand new client on-boarding system which helped to increase a influx of clients to 32%. Kept employees on track with assigned responsibilities. Lead kickoff meetings and brainstorming sessions For Tercio Projects. Identified risk levels in new projects and reviewed marketing plans for completed assignments.
Ключова інформація
Web Design
CRM Systems
User Experience
Mailing System
Prototyping
QA Testing
Webhooks
Project Management
Client relation
Risk assessment
Cost negotiation
Team leadership
Resource allocation
Навчалась в 1 закладі
Львівський національний університет імені Івана Франка
Юридичний
Львів, 2018
Володіє мовами
Англійська
поглиблений
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Українська
рідна
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Додаткова інформація
Комп'ютерні навички
Figma UI Design, prototyping
Vtiger CRM Systems
Zapier Workflow automation software
Zeplin Design workspace
G Suite Administrating
Zimbra mailing system launching
Jira Project management tool
Trello Collaboration tool for projects
Photoshop Raster graphics editor
Вікторія
Вікторія
Technical support manager
Львів
Активно шукає роботу
повна зайнятість
Оновлено 4 дні тому