Работала в 2 компаниях   6 лет

IT

IT Project Manager

TCM Technologies

IT

5 лет

02.2017 - 02.2022

Owned the project schedule and met 100% of feature deadlines by proactively identifying and mitigating and roadblocks Effectively communicate and report on projects status, issues, delays, risks and changes to scope regularly to all levels of management, including executive investors and project team members in order to facilitate further project direction Managed developers and technical support team and project management of 12 employees located locally and remotely objectives included working with team members to provide training on new processes, and monitoring progress to unsure project milestones were being completed accurately according to client expectations

Technical support supervisor

Tercio Ukraine

IT

10 месяцев

03.2016 - 01.2017

Developed and fostered relationships with customers to identify and remove roadblocks in obtaining the most value for Tercio. Designed and managed brand new client on-boarding system which helped to increase a influx of clients to 32%. Kept employees on track with assigned responsibilities. Lead kickoff meetings and brainstorming sessions For Tercio Projects. Identified risk levels in new projects and reviewed marketing plans for completed assignments.

Ключевая информация

Web Design

CRM Systems

User Experience

Mailing System

Prototyping

QA Testing

Webhooks

Project Management

Client relation

Risk assessment

Cost negotiation

Team leadership

Resource allocation

Училась в 1 заведении

Львівський національний університет імені Івана Франка

Юридичний

Львів, 2018

Владеет языками

Английский

продвинутый

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Украинский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Дополнительная информация

Комп'ютерні навички

Figma UI Design, prototyping

Vtiger CRM Systems

Zapier Workflow automation software

Zeplin Design workspace

G Suite Administrating

Zimbra mailing system launching

Jira Project management tool

Trello Collaboration tool for projects

Photoshop Raster graphics editor

Вікторія

Technical support manager

Львов

28 лет

Активно ищет работу

полная занятость

Обновлено 3 дня назад