Searching for transportation for cargo : analyzing the transportation services market, identifying and selecting reliable carriers specializing in oversized cargo. Conducting negotiations with carriers, agreeing on terms of cooperation, and signing contracts. Organizing and coordinating work with drivers and transportation companies to ensure timely delivery of vehicles. Finding cargo for transportation : monitoring requests for the transportation of oversized cargo, analyzing customer needs. Developing and implementing strategies for finding clients in need of oversized cargo transportation. Negotiating transportation terms with clients, handling documentation, and providing support throughout the transportation process. Planning and coordinating logistics operations : optimizing routes and calculating delivery times, taking into account road conditions and requirements for oversized cargo transportation. Monitoring compliance with delivery deadlines, ensuring the safety of cargo at all stages of transportation. Liaising with government authorities to obtain permits for the transportation of oversized cargo. Monitoring contractual obligations : tracking and documenting each stage of the transportation process to ensure transparency and accountability. Resolving issues as they arise and responding promptly to unforeseen situations during transportation

Understand the goals of the store and kpi ( key performance indicators ), contributing to their achievement. Participate in training and apply the acquired knowledge in practice. Adhere to necessary rules and procedures for the safe operation of the store. Boxing i consent to the processing of my personal data for the purpose of recruitment for the position to which i am applying. Prepare products for display in the sales area ( locate items based on the storage list, attach tags/sensors, etc. ) . Receive goods in boxes from the distribution center, store products in the warehouse, and collect items for dispatch. Collaborate with the team to conduct inventory checks. Knowledge of 1c ( accounting software ) . Understanding of cash handling procedures

Consultation and conflict resolution : provided consultations on services and resolved conflicts arising in relationships with partners. Effectively mediated and resolved disputes to ensure positive collaboration. Complaint and claim management : drafted and processed complaints and claims from clients. Ensured thorough investigation and responses to complaints to enhance customer satisfaction and rectify negative situations. Data entry into crm system : actively participated in entering information regarding inquiries, orders, and technical issues into the customer relationship management ( crm ) system. Ensured accurate and timely data entry for effective monitoring and analysis of service processes. High level of communication skills : maintained effective communication with potential and existing partners. Ability to convincingly present ideas and benefits of collaboration

Sales and communication skills : experience in negotiations and successful deal closures. Excellent communication strategy for effective client interactions. Ability to listen actively and identify client needs. Experience working with clients at various levels. Ability to work in a team and communicate with different departments to achieve common goals. Capability to create and maintain long, term client relationships

Maintaining long, term relationships with vip clients, ensuring a high level of personalized service. Regularly interacting with clients through various communication channels ( phone, email, messaging apps ) to maintain positive dialogue and resolve any issues that may arise. Identifying client needs and preferences, providing personalized offers and services. Enhancing client loyalty : developing and implementing strategies to increase vip client loyalty, including special promotions, bonuses, and events. Actively participating in the development and implementation of retention programs aimed at increasing client engagement and visit frequency to the casino. I consent to the processing of my personal data for the purpose of recruitment for the position to which i am applying. Ensuring a positive client experience : resolving any client issues or complaints promptly and with great attention to detail, creating an atmosphere of trust and satisfaction. Working with clients to calm and redirect potential negative situations into positive experiences, ensuring smooth and pleasant interactions. Analyzing and maintaining statistics : collecting and analyzing data on vip client behavior, identifying trends and opportunities for service improvement. Keeping detailed records of client interactions, using this data to enhance service quality and increase client retention rates. Preparing reports on client interactions for senior management, with recommendations for improving the client experience. Maintaining communication : initiating regular contact with clients to discuss their experiences, preferences, and expectations. Ensuring timely communication with clients about new offers, services, and events that may interest them. Team collaboration : collaborating with other departments within the casino to ensure comprehensive and consistent vip client service. Participating in regular team meetings to discuss and optimize client interaction strategies