• Conflict Resolution: The ability to manage and resolve disputes and complaints effectively, turning potentially negative experiences into positive outcomes for the customer and the company.
• Empathy: Understanding and addressing the emotional needs of customers, which helps in building strong relationships and providing exceptional support.
• Problem-Solving: Analyzing issues and implementing effective solutions quickly and efficiently to maintain customer satisfaction and operational efficiency.

Managed CRM LiveChat and HelpDesk operations, providing timely and effective customer support.