• Provide timely, professional, and courteous support to customers via

• Respond to customer inquiries, resolve issues, and ensure a positive

• Process customer requests, including account updates, order inquiries,

• Handle customer complaints with professionalism, empathy, and a

-social media marketing: create social media posts for Instagram, and Facebook, write appropriate texts to enhance a company's online presence;

-connect and promote company products on the right social media platforms;

-create a unique design of the posts and reels in Canva;

-manage social media tools such as Facebook Meta and LATER;

-engage with customers on different channels;

-write clear, SEO-oriented, compelling articles for various mediums(e.g. ads, blog posts, newsletters, websites);

-collaborate with creative professionals to build marketing projects and campaigns;

-create unique SEO-friendly websites using Word Press;