Працювала в 5 компаніях 3 роки 7 місяців
Освіта, IT, Послуги для бізнесу - інше, Торгівля роздрібна / Retail
Support manager, Sales manager
Present Simple
Освіта
3 місяці
07.2024 - 10.2024
lmprovement of the platform, planning of the Roadmap Detection of bugs and transfer to responsi?¬le persons Selling the platform to potential leads, conducting demonstrations and further support
Account manager
Grain Track
IT
4 місяці
12.2023 - 04.2024
• Client Relationship Management: Build and maintain strong partnerships with grain traders. • Support Trading Activities: Assist clients in managing their trading processes and utilizing GrainTrack's features. • Financial Evaluation: Help clients assess financial outcomes before and after transactions. • Reporting: Provide comprehensive reports on transactions and performance analysis. • Forecasting: Aid in forecasting trading positions and cash flows. • lssue Resolution: Address client concerns promptly to ensure satisfaction. • Training: Facilitate onboarding and training for new clients.
Account manager
Orderry,
IT
1 рік
10.2022 - 10.2023
Onboarding of new customers and help with adapting the service to their business needs;Monitor the extension of the subscription of the company’s key customers;Management of customers in CRM;Development of existing customers (Up?sale and Cross?sale);Work on returning customers who did not renew their subscriptions;Interaction with clients via video meetings, phone, mail, and messengers
Customer support representative
LCI MTC group
Послуги для бізнесу - інше
10 місяців
08.2021 - 06.2022
Solving urgent issues with hotels,support customers with online bookings, answering mails andphone calls.
Sales mamager
Phoenix
Торгівля роздрібна / Retail
9 місяців
10.2020 - 07.2021
- lead generation,- cold calls, customer support,- working with documents and sheets
Навчалась в 1 закладі
Lviv Polytechnic National University
Economics and Management Institute
Львів, 2017
Володіє мовами
Англійська
поглиблений
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Христина
Христина
Account manager
Львів
повна зайнятість
Оновлено 1 місяць тому