Працювала в 5 компаніях   3 роки 7 місяців

Освіта, IT, Послуги для бізнесу - інше, Торгівля роздрібна / Retail

Support manager, Sales manager

Present Simple

Освіта

3 місяці

07.2024 - 10.2024

lmprovement of the platform, planning of the Roadmap Detection of bugs and transfer to responsi?¬le persons Selling the platform to potential leads, conducting demonstrations and further support

Account manager

Grain Track

IT

4 місяці

12.2023 - 04.2024

• Client Relationship Management: Build and maintain strong partnerships with grain traders. • Support Trading Activities: Assist clients in managing their trading processes and utilizing GrainTrack's features. • Financial Evaluation: Help clients assess financial outcomes before and after transactions. • Reporting: Provide comprehensive reports on transactions and performance analysis. • Forecasting: Aid in forecasting trading positions and cash flows. • lssue Resolution: Address client concerns promptly to ensure satisfaction. • Training: Facilitate onboarding and training for new clients.

Account manager

Orderry,

IT

1 рік

10.2022 - 10.2023

Onboarding of new customers and help with adapting the service to their business needs;Monitor the extension of the subscription of the company’s key customers;Management of customers in CRM;Development of existing customers (Up?sale and Cross?sale);Work on returning customers who did not renew their subscriptions;Interaction with clients via video meetings, phone, mail, and messengers

Customer support representative

LCI MTC group

Послуги для бізнесу - інше

10 місяців

08.2021 - 06.2022

Solving urgent issues with hotels,support customers with online bookings, answering mails andphone calls.

Sales mamager

Phoenix

Торгівля роздрібна / Retail

9 місяців

10.2020 - 07.2021

- lead generation,- cold calls, customer support,- working with documents and sheets

Навчалась в 1 закладі

Lviv Polytechnic National University

Economics and Management Institute

Львів, 2017

Володіє мовами

Англійська

поглиблений

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Христина

Account manager

Львів

28 років

повна зайнятість

Оновлено 1 місяць тому