lmprovement of the platform, planning of the Roadmap Detection of bugs and transfer to responsi?¬le persons Selling the platform to potential leads, conducting demonstrations and further support

• Client Relationship Management: Build and maintain strong partnerships with grain traders. • Support Trading Activities: Assist clients in managing their trading processes and utilizing GrainTrack's features. • Financial Evaluation: Help clients assess financial outcomes before and after transactions. • Reporting: Provide comprehensive reports on transactions and performance analysis. • Forecasting: Aid in forecasting trading positions and cash flows. • lssue Resolution: Address client concerns promptly to ensure satisfaction. • Training: Facilitate onboarding and training for new clients.

Onboarding of new customers and help with adapting the service to their business needs;Monitor the extension of the subscription of the company’s key customers;Management of customers in CRM;Development of existing customers (Up?sale and Cross?sale);Work on returning customers who did not renew their subscriptions;Interaction with clients via video meetings, phone, mail, and messengers

Solving urgent issues with hotels,support customers with online bookings, answering mails andphone calls.

- lead generation,- cold calls, customer support,- working with documents and sheets