Notable accomplishments:

- Designed, elaborated and implemented QMS in the company

- Led the project for the company’s QMS certification that successfully resulted in the QMS being ISO 9001:2015 certified

- Employed more profitable conformity assessment procedures from 2014/32/EU and 2014/31/EU Directives, improving efficiency and reducing opex

Responsibilities:

- Maintenance and continual improvement of QMS

- Risk management of the company processes

- Management of the nonconformities

- Planning and conducting internal audits

- Administration of the TQM-software used to maintain the company's QMS

- Communicating quality standards to employees and coaching them on the use of TQM

- Mentoring the management group in the regulatory compliance with the relevant ISO-standards, laws and regulations

- Issuance of declarations of conformity to MID and NAWI directives for the company's weighing systems

Investment into real estate for renovation and sale, with short term focus

Notable accomplishments:

- Assessed the sustainability and risks for the international business expansion

- Established new partnership with higher educational institution in Ukraine

Responsibilities:

- Assessment of the sustainability and risks of new projects

- Customer relationship development and establishment of new partnership

Notable accomplishments:

- Conducted the qualitative research study on the workflow in Innovation Lab which identified the areas of improvements

Responsibilities:

- Facilitation of idea generation through workshops

- Customer relationship development

Notable accomplishments:

- In the role of a Leading System Engineer, ensured the delivery of the department’s first international project was in line with the project’s requirements

- Became the subject matter expert in the design and creation of process pictures

Responsibilities:

- After-sales operational support

- Delivery of the IT-projects and release of technical documentation

- Maintenance of Process Data Portal

Notable accomplishments:

- Adjusted the procurement plan, which helped to lower cost price by 15%

- Implemented strategic procurement planning resulting in 95% in-time delivery from suppliers

Responsibilities:

- Procurement management

- Vendor partnership management

- Development and implementation of new business strategies

Notable accomplishments:

- Implemented the new purchasing management system

Responsibilities:

- Procurement management- Vendor partnership management

Notable accomplishments:

- Provided individual assistance approach in pre-sales process that helped to enhance customer satisfaction and to gain loyal customers for the company

Responsibilities:

- Customer coaching

- Pre-sales technical assistance and after-sales technical support to customers

Department: The lease of means for transmission of TV programs

Notable accomplishments:

- Initiated and implemented quality control of the provided services, which enabled cost cut

Responsibilities:

- Coordination of collaboration between internal departments and partners of NTKU

- Resolution of delivery and quality issues

Department: Computer and information technology

Notable accomplishments:

- Solely designed, developed and implemented the Warehouse system; in collaboration with one other colleague designed, developed and implemented software systems for two other departments

Responsibilities:

- Design, development and testing of new software

- Support of installed software

- End-user training and support