· Built a strong department and strengthened the team

· Structured and updated the department's documentation

· Developed an efficientand structured storage space for documentation

· Initiated and supported screening system and fraud system optimisation and itsintegration with the admin panel

· Developed and implemented AML training program and plan in accordance withregulatory requirements

· Wrote department documents from scratch: business verification instruction,business re-verification procedure, account closure procedure, label manual,screening procedure, policy updating procedure, recipient verification procedure

· Developed processes from scratch: account closure, screening, recipientverification, label setting, policy updating process

· Created work tools that increased department efficiency and improved customerexperience: decision-making matrix, risk exposure register, fraud register,documentation update register, labels system for the admin panel, business changequestionnaire, SOF/SOW questionnaire

Responsibilities:

· Leading the Risk & Compliance department (onboarding (KYB), AML and anti-fraudfunctions)

· Organizing the department and ensuring its efficiency (developing departmentprofile, organization and culture framework, SLAs, performance metrics, OKRsprogram, quality assurance program including the methodology and scoring)

· Ensuring compliance with regulatory requirements

· Leading risk management process

· Building new processes and improving existing processes

· Writing department documentation from scratch (procedure, instruction, manual)

· Developing and ensuring staff training (designing training program and plan,delivering trainings)

· Managing the team (max 7 FTEs)

· Successfully increased the quality of the team’s work, ensuring more than 85% ofwork quality

· Improved and optimised sanctions processes in 6 months and reached 100% itsoperation based on QA team assessments

· Cleared backlog in 6 months by optimising tools and processes, developing anadditional flow and motivating the team

· Developed and implemented effective SLAs and CAMs, resulting in enhancedbusiness operation, customer satisfaction and risk mitigation

· Created structured and detailed process maps for sanctions, PEP, adverse mediamatch review, ensuring a comprehensive approach for match review and theirresolution as well as reducing errors among the team

Responsibilities:

· Successfully led the team, held 121s, set OKRs, evaluated employee’s performanceand motivated team for high results

· Oversaw team workload and capacity, ensuring optimal workload distribution andreasonable capacity

· Conducted quality assurance (QA) program

· Provided an expert matter advices on team escalations and concerns related tosanctions, AML, fraud and KYC

· Approved high risk customers, ISARs raising and account closures

· Conducted due diligence of counterparties

· Identified and reported system incidents, collaborated with technical team onissues and supported their resolution, including testing

· Drafted/updated procedure

· Prepared comprehensive reports to upper management, covering issues andrecommendations

· Improved new team members’ quality of work through regular trainings andmentorship

· Reduced time for match review by creating and delivering the training on how tooptimise match review and ensure it’s correctly resolved

Responsibilities:

· Proactively reviewed PEP/sanctions/adverse media screening matches andensured their correct resolution

· Successfully led PEPs onboarding process

· Conducted EDD for high risk customers· Conducted due diligence and screening of counterparties

· Conducted QA of outsourced staff and employees

· Effectively communicated with MLRO to thwart potential money laundering orterrorist financing

· Conducted investigation of customer activity to support risk-based decisionmaking

· Prepared SARs

· Trained staff in screening and open search

· Revised/updated procedure

· Ensured high-quality processing of customer requests and achieved over 85%customer satisfaction

· Created and delivered to colleagues a presentation on AML regulations andcompliance

Responsibilities:

· Reviewed PEP/sanctions screening matches

· Responded on customer requests

· Conducted customer verification

· Identified forged POI/POA documentation

· Performed QA for verification team

· Identified, investigated and documented compliance violations and recommendedcorrective measures

· Identified gaps in existing compliance processes and recommended updates

· Created the matrix “Decisions and Rationales” for match disposition, resulting in areduction in team errors

Responsibilities:

· Performed screening of transactions

· Led screening process for incoming payments (implemented monitoring processand internal controls for post screening, implemented the process of month closure)

· Conducted Manager’s Control Assessment, detected breaches in processes andprovided decisions for their resolution through implementation of internal controls,description of particular details in the procedure and providing awareness forcolleagues

· Tested new implementations and optimised processes

· Updated Sanctions Screening procedure

· Entered top 10 business loan advisers in the bank

Responsibilities:

· Conducted clients acquisition

· Established client records regarding the business

· Performed the analysis of client's documents

· Performed financial analysis (balance, P&L, cash flow, financial coefficients)

· Prepared loan application and resume to Credit Committee

· Performed restructuring of client’s debt

· Performed an initial collateral evaluation