Працював в 14 компаніях 7 років 3 місяці
Медицина та Охорона здоров'я, Торгівля оптова / Дистрибуція / Імпорт-експорт, Туризм / Подорожі / Пасажирські перевезення, Шоу-бізнес, HR, Фармацевтика, Інше, Фінансові послуги
Medical representative
Clinics on Call
Медицина та Охорона здоров'я
1 рік 6 місяців
01.2022 - 07.2023
- Receiving incoming leads and process them.
- Contacting patients and understand there needs.
- Searching for the best available medical options for them.
- Arrange an appointment or an online consultation with the best available specialists.
- Arrange the patient transportation and ensure there comfort.
Medical coordinator
Bookimed
Медицина та Охорона здоров'я
1 рік 6 місяців
09.2021 - 03.2023
Part Time
My main responsibilities:
- Process incoming requests (7-15 phone calls per day)
- Repeated calls to clients (10-30 phone calls per day)
- Collection of medical and surgical history plus the treatment or surgery they want and insert the information into CRM.
- Chatting with patients through emails or Chat2disk.
- Negotiate and find the best offer for the patient .
- Close deals successfully .
Distribution manager
Delta Logistics
Торгівля оптова / Дистрибуція / Імпорт-експорт
8 місяців
04.2022 - 12.2022
Remote Job
My Responsibilities :
- Contacting customers in the US .
- Understand what the customer needs ( time ,weight and what Type of truck he wants).
- Get in touch with suppliers (Truck drivers).
- Getting back with the customer with Full info regarding his needs and the cost .
- Convincing the Customer that this is the best deal he can get .
- Close the deal.
Customer support representative
Booking Health GmbH
Туризм / Подорожі / Пасажирські перевезення
1 рік
01.2021 - 01.2022
Part Time
My Responsibilities:
- Advise clients on products
- Make sales according to the scripts
- Record the results of conversations in the system
- Study and apply information on new products
B2B Sales manager
css
Шоу-бізнес
2 роки 4 місяці
04.2017 - 08.2019
Part time Job, I was in the position of selling company products to another companies who are in need for our products very good experience specially when you reach the target, B2B sales position gives you and the company you represent growth both financially and mentally why is that? Because you can face difficult clients who are hard to convince but when you close the deal then both you and your team get more money and more confidence in yourselves, Hard position but doable.
My Responsibilities :
- Sale of company services to corporate clients.
- Working with the existing customer base, attracting new ones.
- Legal support in contract signing procedures prior to starting work with a client.
- Market analytics and active position in the business environment.
- Conducting constructive negotiations, concluding contracts, ensuring high-quality document flow.
- Participation in the implementation of marketing programs.
- Keeping records of work with clients.
Sales manager
FC group
Торгівля оптова / Дистрибуція / Імпорт-експорт
1 рік 2 місяці
03.2018 - 05.2019
Part Time Job
- Finding Customers From USA.
- Contacting the Customers.
- Offer Them What Deals We Have.
- Process the Customer needs .
- Direct them to Specific offer .
- Closing the Deal.
HR manger
TCS
HR
1 рік 3 місяці
02.2018 - 05.2019
Remote Job
Responsibilities:
- Full-cycle recruitment for different specialties.
- Active search of candidates using different sources and search techniques.
- CVs screening according to vacancies requirements.
- Planning, organizing and conducting interviews.
- Exploring alternative channels for candidates' attraction.
- Participation in others HR-team activities.
Call-center supervisor
TCS
Фармацевтика
3 роки 1 місяць
02.2016 - 03.2019
I'm working with USA clients in the pharmaceutical field as a supervisor I'm responsible for managing the team work plus working with my team as well. also in the same time I'm responsible for Debt project which is a totally different job where my clients are also from USA, I've succeeded handling both projects and I learned a lot of things from this work. It's a remote job and I liked it.
My Responsibilities :
- Selection and training of sales representatives
- Organization and control of the work of sales representatives
- Control of accounts receivable
- Focus on results
- Ability to analyze and think logically
- Leadership skills
- Monitoring the implementation of plans on command and reporting.
- Increase in sales.
Smm specialist
1xbet
Інше
7 місяців
05.2017 - 12.2017
Very interesting Job as I discovered a new way on how you can promote products through dealing with Admins of social Media pages who they had THOUSOUNDS!! of Followers .
Remote Job
My Responsibilities :
- Plan, generate and share engaging content daily
- Promote posts and run social advertising (Instagram/Facebook Ads Manager)
- Manage and grow social media communities
- Communicate with users on social media
- Create visually attractive content in collaboration with designers: videos, stories, interactive content, palettes and more
- Working with influencers.
Chat manger
Maximums
Інше
9 місяців
01.2017 - 10.2017
Contacting through chat with American, European and Arabian clients it was a great experience that gave me the ability to handle work load and answering inquiries fast and smoothly with no time wasted.
Part Time Job
My Responsibilities:
- Receive and process incoming chats.
- Advise clients in chat rooms.
- Make a "sale" in the chat, work out objections.
Sales manager
littinvest
Фінансові послуги
7 місяців
04.2016 - 11.2016
Office Job
Helping out the clients who are welling to Trade and invest in the financial market. Simply it was Hard and quite frankly difficult experience because of the pressure from both sides the client and the company and thank God i was up to the task this job gave me the possibility to adapt to the pressure that accompanies each task and handle it to the last step in order to hit the target and insure the customer satisfaction... tough experience with good results.
Call center operator
404 group
Медицина та Охорона здоров'я
1 рік
09.2015 - 09.2016
Confirming orders and doing consultation on phones plus telling the clients about the promotions the company has, I can say i mastered this position with 200% results .it was great experience with a successful Teammates.
Remote Job
My Responsibilities:
- Interact with Customers to ensure Customer satisfaction following established procedures
- Accepting calls and e-requests from Customers and validating Customer entitlement
- Sale As much As I Can To get the extra Bonus that comes with the monthly payment.
Operator and Sales manager
true caring service
Фармацевтика
1 рік
01.2015 - 01.2016
- Calling English speaking clients and confirm their orders
- Tracking the orders through some like UPS , FedEx and other channels to find out where is the orders located and when it should be delivered to the clients
- Consulting the clients about the products and trying to convince them to buy more of the company products by offering them good promotions at the moment.
- Communication with customers all around the globe by text and calls.
Lead generator
UMarkets
Фінансові послуги
10 місяців
01.2015 - 11.2015
Contacting potential clients on social media sites (Facebook, Instagram, LinkedIn, Upwork) or emails through chat and explain to them the company work and how they can improve their business or monthly income through dealing with special agents inside the company who will train and educate them and guide them step by step to get it eventually, I was working with English and Arabic speaking clients.
Part time Job
My Responsibilities:
- Research for accounts on different advertising networks.
- Search and identify relevant customers.
- Make the first contact with potential customers (email, message).
- Analyzing the possible needs of potential customers.
- Fill and maintain internal database.
- Report on the searching process.
Ключова інформація
Продажі в кол-центрі, В2В клієнти, Інтернет-продаж
- I Worked with different CRMs and Back office.
- SMS- tool and albatross Plus VOIP .
- Microsoft office word , excel and power point.
- Google sheets and Google Drive .
- Basic knowledge of Adobe photoshop .
- Basic knowledge in Java programming Language.
- Zadarma , phonerLite, VoipTime and ZoiperChat2desk,Yahoo,Outlook and Yandex.
- Gmail, LinkedIn, Facebook and Instagram.
Навчався в 1 закладі
Національний медичний університет імені О.О. Богомольця
Київ, 2019
Володіє мовами
Англійська
вільно
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Італійська
нижче середнього
Арабська
рідна
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Російська
вище середнього
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Курси, тренінги, сертифікати
Retention
A training conducted by the Synchronic company
Training as a Customer support
Sales Manger
A training conducted by the LetInvest company
Додаткова інформація
Contact me on WhatsApp Or Telegram please,
Contact me on WhatsApp please.Attention!!! Right now I'm out of Ukraine if you want to contact me please I have WhatsApp or telegram on this phone number 00380932587580
Внимание !!! Я сейчас за пределами Украины, если вы хотите связаться со мной, пожалуйста, у меня есть WhatsApp или telegram на этот номер телефона 00380932587580
Hasan
Hasan
Customer support representative
Київ
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