Работал в 14 компаниях   7 лет 3 месяца

Медицина и Здравоохранение, Торговля оптовая / Дистрибуция / Импорт-экспорт, Туризм / Путешествия / Пассажирские перевозки, Шоу-бизнес, HR, Фармацевтика, Другое, Финансовые услуги

Medical representative

Clinics on Call

Медицина и Здравоохранение

1 год 6 месяцев

01.2022 - 07.2023

Part Time job, My Responsibilities :
  1. Receiving incoming leads and process them.
  2. Contacting patients and understand there needs.
  3. Searching for the best available medical options for them.
  4. Arrange an appointment or an online consultation with the best available specialists.
  5. Arrange the patient transportation and ensure there comfort.

Medical coordinator

Bookimed

Медицина и Здравоохранение

1 год 6 месяцев

09.2021 - 03.2023

Part Time

My main responsibilities:

  1. Process incoming requests (7-15 phone calls per day)
  2. Repeated calls to clients (10-30 phone calls per day)
  3. Collection of medical and surgical history plus the treatment or surgery they want and insert the information into CRM.
  4. Chatting with patients through emails or Chat2disk.
  5. Negotiate and find the best offer for the patient .
  6. Close deals successfully .

Distribution manager

Delta Logistics

Торговля оптовая / Дистрибуция / Импорт-экспорт

8 месяцев

04.2022 - 12.2022

Remote Job

My Responsibilities :

  1. Contacting customers in the US .
  2. Understand what the customer needs ( time ,weight and what Type of truck he wants).
  3. Get in touch with suppliers (Truck drivers).
  4. Getting back with the customer with Full info regarding his needs and the cost .
  5. Convincing the Customer that this is the best deal he can get .
  6. Close the deal.

Customer support representative

Booking Health GmbH

Туризм / Путешествия / Пассажирские перевозки

1 год

01.2021 - 01.2022

Part Time

My Responsibilities:

  1. Advise clients on products
  2. Make sales according to the scripts
  3. Record the results of conversations in the system
  4. Study and apply information on new products

B2B Sales manager

css

Шоу-бизнес

2 года 4 месяца

04.2017 - 08.2019

Part time Job, I was in the position of selling company products to another companies who are in need for our products very good experience specially when you reach the target, B2B sales position gives you and the company you represent growth both financially and mentally why is that? Because you can face difficult clients who are hard to convince but when you close the deal then both you and your team get more money and more confidence in yourselves, Hard position but doable.

My Responsibilities :

  1. Sale of company services to corporate clients.
  2. Working with the existing customer base, attracting new ones.
  3. Legal support in contract signing procedures prior to starting work with a client.
  4. Market analytics and active position in the business environment.
  5. Conducting constructive negotiations, concluding contracts, ensuring high-quality document flow.
  6. Participation in the implementation of marketing programs.
  7. Keeping records of work with clients.

Sales manager

FC group

Торговля оптовая / Дистрибуция / Импорт-экспорт

1 год 2 месяца

03.2018 - 05.2019

Part Time Job

  1. Finding Customers From USA.
  2. Contacting the Customers.
  3. Offer Them What Deals We Have.
  4. Process the Customer needs .
  5. Direct them to Specific offer .
  6. Closing the Deal.

HR manger

TCS

HR

1 год 3 месяца

02.2018 - 05.2019

Remote Job

Responsibilities:

  1. Full-cycle recruitment for different specialties.
  2. Active search of candidates using different sources and search techniques.
  3. CVs screening according to vacancies requirements.
  4. Planning, organizing and conducting interviews.
  5. Exploring alternative channels for candidates' attraction.
  6. Participation in others HR-team activities.

Call-center supervisor

TCS

Фармацевтика

3 года 1 месяц

02.2016 - 03.2019

I'm working with USA clients in the pharmaceutical field as a supervisor I'm responsible for managing the team work plus working with my team as well. also in the same time I'm responsible for Debt project which is a totally different job where my clients are also from USA, I've succeeded handling both projects and I learned a lot of things from this work. It's a remote job and I liked it.

My Responsibilities :

  1. Selection and training of sales representatives
  2. Organization and control of the work of sales representatives
  3. Control of accounts receivable
  4. Focus on results
  5. Ability to analyze and think logically
  6. Leadership skills
  7. Monitoring the implementation of plans on command and reporting.
  8. Increase in sales.

Smm specialist

1xbet

Другое

7 месяцев

05.2017 - 12.2017

Very interesting Job as I discovered a new way on how you can promote products through dealing with Admins of social Media pages who they had THOUSOUNDS!! of Followers .

Remote Job

My Responsibilities :

  1. Plan, generate and share engaging content daily
  2. Promote posts and run social advertising (Instagram/Facebook Ads Manager)
  3. Manage and grow social media communities
  4. Communicate with users on social media
  5. Create visually attractive content in collaboration with designers: videos, stories, interactive content, palettes and more
  6. Working with influencers.

Chat manger

Maximums

Другое

9 месяцев

01.2017 - 10.2017

Contacting through chat with American, European and Arabian clients it was a great experience that gave me the ability to handle work load and answering inquiries fast and smoothly with no time wasted.

Part Time Job

My Responsibilities:

  1. Receive and process incoming chats.
  2. Advise clients in chat rooms.
  3. Make a "sale" in the chat, work out objections.

Sales manager

littinvest

Финансовые услуги

7 месяцев

04.2016 - 11.2016

Office Job

Helping out the clients who are welling to Trade and invest in the financial market. Simply it was Hard and quite frankly difficult experience because of the pressure from both sides the client and the company and thank God i was up to the task this job gave me the possibility to adapt to the pressure that accompanies each task and handle it to the last step in order to hit the target and insure the customer satisfaction... tough experience with good results.

Call center operator

404 group

Медицина и Здравоохранение

1 год

09.2015 - 09.2016

Confirming orders and doing consultation on phones plus telling the clients about the promotions the company has, I can say i mastered this position with 200% results .it was great experience with a successful Teammates.

Remote Job

My Responsibilities:

  1. Interact with Customers to ensure Customer satisfaction following established procedures
  2. Accepting calls and e-requests from Customers and validating Customer entitlement
  3. Sale As much As I Can To get the extra Bonus that comes with the monthly payment.

Operator and Sales manager

true caring service

Фармацевтика

1 год

01.2015 - 01.2016

  1. Calling English speaking clients and confirm their orders
  2. Tracking the orders through some like UPS , FedEx and other channels to find out where is the orders located and when it should be delivered to the clients
  3. Consulting the clients about the products and trying to convince them to buy more of the company products by offering them good promotions at the moment.
  4. Communication with customers all around the globe by text and calls.

Lead generator

UMarkets

Финансовые услуги

10 месяцев

01.2015 - 11.2015

Contacting potential clients on social media sites (Facebook, Instagram, LinkedIn, Upwork) or emails through chat and explain to them the company work and how they can improve their business or monthly income through dealing with special agents inside the company who will train and educate them and guide them step by step to get it eventually, I was working with English and Arabic speaking clients.

Part time Job

My Responsibilities:

  1. Research for accounts on different advertising networks.
  2. Search and identify relevant customers.
  3. Make the first contact with potential customers (email, message).
  4. Analyzing the possible needs of potential customers.
  5. Fill and maintain internal database.
  6. Report on the searching process.

Ключевая информация

Продажі в кол-центрі, В2В клієнти, Інтернет-продаж

  1. I Worked with different CRMs and Back office.
  2. SMS- tool and albatross Plus VOIP .
  3. Microsoft office word , excel and power point.
  4. Google sheets and Google Drive .
  5. Basic knowledge of Adobe photoshop .
  6. Basic knowledge in Java programming Language.
  7. Zadarma , phonerLite, VoipTime and ZoiperChat2desk,Yahoo,Outlook and Yandex.
  8. Gmail, LinkedIn, Facebook and Instagram.

Учился в 1 заведении

Національний медичний університет імені О.О. Богомольця

Київ, 2019

Владеет языками

Английский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Итальянский

ниже среднего

Арабский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Русский

выше среднего

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Курсы, тренинги, сертификаты

Retention

Kiev , 2020

A training conducted by the Synchronic  company

Training as a Customer support

Kiev, 2017

Sales Manger

Kiev , 2016

A training conducted by the LetInvest company

Дополнительная информация

Contact me on WhatsApp Or Telegram please,

Contact me on WhatsApp please.Attention!!! Right now I'm out of Ukraine if you want to contact me please I have WhatsApp or telegram on this phone number 00380932587580


Внимание !!! Я сейчас за пределами Украины, если вы хотите связаться со мной, пожалуйста, у меня есть WhatsApp или telegram на этот номер телефона 00380932587580

Hasan

Customer support representative

Киев

1 000 $

32 года

Активно ищет работу

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