Працював в 8 компаніях 27 років 11 місяців
Промисловість та Виробництво, АПК (Агропромисловий комплекс), Фармацевтика, Автомобільна промисловість та Автобізнес
Traffic Safety Engineer
Назву компанії приховано
Промисловість та Виробництво
4 роки
10.2020 - до теперішнього часу
- Development, introduction, renovation and control of corporate policies and standards of vehicles using and safety driving
- Informing to corporate's cars users about changes in the traffic regulations and rules safety driving
- Interaction with a leasing and insurance companies and service centers
- Interaction with insurance companies and support of specialists in case of car accidents, control vehicles repair process
- Organization and control of maintenance and repair of the corporate cars and maintenance in their reference station (more 250 cars Ukraine, Moldova)
- Control of the technical condition of the corporate cars and save of costs
- Support of internal clients on technical problems and others.
Car Fleet Manager
Назву компанії приховано
АПК (Агропромисловий комплекс)
3 місяці
06.2020 - 09.2020
- Development, implementation, updating and control of corporate guidelines, policies and standards on the use of cars and safety issues. Reporting the employees about policies and rules of safety regulations changes
- Interaction with Leasing Company and Workshops
- Interaction with Insurance Companies and car accidents management
- Organization maintenance and proper condition of the company vehicles (fleet 230 vehicles) and observing regulations for ensuring safety
- Budgeting of economic expenses
- Participation in tender process for procurement of new vehicles
- Control of operating costs (fuel, leasing)
- Support of internal customers with technician problems and other
Head of Admin and Fleet Department
Назву компанії приховано
Фармацевтика
3 роки 11 місяців
11.2015 - 10.2019
Car Fleet Management
- Development, implementation, updating and control of corporate guidelines, policies and standards on the use of cars and safety issues. Reporting the employees about policies and rules of safety regulations changes
- Interaction with Leasing Company and Workshops
- Interaction with Insurance Companies and car accidents management
- Organization maintenance and proper condition of the company vehicles (fleet 230 vehicles) and observing regulations for ensuring safety
- Budgeting of economic expenses
- Participation in tender process for procurement of new vehicles
- Control of operating costs (fuel, leasing)
- Support of internal customers with technician problems and other
Admin Management
- Maintenance of general services and proper condition of office premises (14 offices Ukraine/Moldova), as well as control over the serviceability of equipment
- Budgeting of economic expenses
- Procurement aspects and coordinate purchase logistics
- Manage all aspects of furniture and hardware purchase, usage, and record-keeping
- Organize and support inventory
- Open new offices and relocation
- Support remote colleagues
- Control of operating costs ( rent, utilities and other)
- Maintain cooperation between the internal team, external contractors and vendors
Providing general management of department
Aftersales Field Coordinator
Назву компанії приховано
Автомобільна промисловість та Автобізнес
4 роки 3 місяці
12.2009 - 03.2014
Coordinating activities of dealer network:
- Developing and implementing aftersales standards and processes (repair, routine service and maintenance, warranty repair);
- Conducting service and warranty audits, making schedules of remedial actions, ensuring the schedules are met
- Inspecting warehouse condition, controlling warehouse stock levels
- Conducting employee performance reviews, arranging and conducting field trainings
- Providing dealership staff with comprehensive professional advice
December 2008- December 2009
Autogarant, Ltd., official service partner of Ford in Kiev region
Head of service station
Coordinating activities of service station (more 30 subordinates)
- Developing and implementing aftersales standards and processes (repair, routine service and maintenance);
- Developing structure of the service station (hierarchy, functions, number of employees)
- Introduction motivation program for service station staff;
- Construction trainings for staff (technical and other);
Forming of department budget
- Planning service station works and spare parts sales;;
- Reviewing customer complaints regarding the dealership's performance, resolving disputes and conflicts
- Negotiating with flit customers;
Head of Aftersales department
Назву компанії приховано
Автомобільна промисловість та Автобізнес
1 рік
12.2008 - 12.2009
Coordinating activities of service station (more 30 subordinates)
- Developing and implementing aftersales standards and processes (repair, routine service and maintenance);
- Developing structure of the service station (hierarchy, functions, number of employees)
- Introduction motivation program for service station staff;
- Construction trainings for staff (technical and other);
Forming of department budget
- Planning service station works and spare parts sales;;
- Reviewing customer complaints regarding the dealership's performance, resolving disputes and conflicts
- Negotiating with flit customers;
Ford Regional Aftersales Manager
Назву компанії приховано
Автомобільна промисловість та Автобізнес
4 роки 5 місяців
03.2004 - 08.2008
Planning parts sales, distributing sales volumes between dealers based on their potential
Coordinating activities of dealer network (Kyiv, Dnipropetrovsk, Kharkiv, Lviv, Poltava, Sumy, Kirovograd, Mykolaiv, Mukachevo):
- Developing and implementing aftersales standards and processes (repair, periodic maintenance, warranty repair);
- Conducting service and warranty audits, making schedules of remedial actions, ensuring the schedules are met
- Inspecting warehouse condition, controlling warehouse stock levels
- Conducting employee performance reviews, arranging and conducting field trainings
- Providing dealership staff with comprehensive professional advice
Opening new dealerships (launch of 8 service stations):
- Developing structure of a service station (hierarchy, functions, number of employees)
- Training and preliminary testing employees (service standards, warranty policy, working with Ford catalogues and price-lists, main features of vehicles)
- Selecting necessary tools, general service and diagnostic equipment, ordering this equipment and ensuring it is delivered to the dealer
- Developing service documents according to requirements of the manufacturer and laws of Ukraine
- Assisting dealers with forming initial stock of parts
- Reviewing customer complaints regarding the dealership's performance, resolving disputes and conflicts
Service advicer
Назву компанії приховано
Автомобільна промисловість та Автобізнес
3 роки 7 місяців
08.2000 - 03.2004
- Conducting preliminary car diagnostics and service write-up
- Organizing repairs and ensuring they are completed
- Timely informing the customer of all changes in repair process, resolving conflicts
- Ensuring repair is completed in a timely and accurate manner
- Accounts receivable control
- Maximizing sales of service department and parts department
Working with parts catalogues and price-lists
Technician, Service Advicer, Warranty Administrator, PDI Manager
Назву компанії приховано
Автомобільна промисловість та Автобізнес
6 років
08.1994 - 08.2000
Ключова інформація
Fleet management,
Cars maintenance and repair,
Customers satisfaction,
Real Estate,
Budgeting,
Procurement.
Insurance.
Leasing
Навчався в 2 закладах
Kyiv National University of Building and Architecture
Management of organizations / Manager (Economy)
Kiev, Ukraine, 2003
Republican Motor Transport Technical College (Respublikanskiy Avtotransportniy Technicum)
Car Service and Repair / Technician-mechanic
Kiev, Ukraine, 1993
Володіє мовами
Англійська
вище середнього
Анонімний пошукач
Car Fleet Manager
Київ
Готовий переїхати: Інші країни
повна зайнятість
Оновлено 4 місяці тому