• Lead and manage all HR functions, including onboarding, employee engagement, performance management, training, development, and retention.
• Optimise and control day-to-day internal operations, ensuring effective internal communication aligned with the firm’s business objectives.
• Coordinate with recruiting agencies, manage the full hiring process, and personally interview final candidates.
• Partner with functional leaders to build strong management teams and improve leadership effectiveness across the firm.
• Design and implement employee engagement initiatives, including eNPS, Gallup Q12, and regular pulse surveys, and develop action plans based on results.
• Supervise Finance & Billing, IT support/system administration, and Marketing & PR functions to ensure operational efficiency.
• Contribute to the development of corporate values and support the implementation of the firm’s overall strategy.

• Participating in operational and recruitment projects.
• Performing audits of operational processes, analyzing results, and recommending improvements.
• Participating in the restructuring of the firm's representative office as a coordinator.
• Provided business consulting to improve the operational efficiency of the non-profit organisation MerryGoRound, including analysis of the organisational structure and role interaction, optimisation of internal processes, and improvement of team collaboration within the joint CoRe programme involving professionals from Slaughter and May, Big Alliance, Macquarie Group, and Expedia Group..

• Overseeing recruitment, hiring, adaptation, motivation, performance management, evaluation, talent acquisition, training and development processes.HR brand developing for key target audiences: communication with students’ organizations and universities, implementing wellbeing program.
• Developing corporate culture: internal communication system with focus on 1-2-1 meetings; coaching employees; organising corporates events; updating performance management system and career path matrix for staff.
• Conducting regular employee loyalty surveys (eNPS), engagement questionnaire (Gallup Q12), pulse checks to identify dissatisfaction and determine the level of team anxiety, as well as the causes.
• Working with functional leaders to build effective management teams on all levels.
• Organising recruiting process and coordination of work with a recruiting agency for top management positions, as well as difficult to close positions (IT, business analysts, database managers).
• HR budgeting.
• Developing the project for the automation of HR processes.
• HR administration.

• General management of a non-profit non-governmental organization, disposal of property and funds in due course, conclusion of agreements.
• Implementation of the strategy in cooperation with the team and search for the most effective methods of its implementation.
• Effective management of human resources. Formation and development of an effective team. Development of corporate culture.
• Establishment of organizational structure and communication between departments.
• Updating the system of internal communication and building the management by values.
• Business development of the organization, diversification of sources of financing, including advertising on digital platforms. Preparation and launch of a crowdfunding campaign.
• Fundraising and donor communication.
• Partnership development.
• Setting up a brand and product promotion system, marketing. Brand crystallization.
• Technological and digital development of media organization.
• Development and management of video production.

Provide the implementation of a strategy, oversight of operational and financial functions, including fundraising, production and human resources functions based on the developed detailed action plan 2019-2020. During the work, a marketing department was created, as well as a marketing strategy was developed: work was launched with brand reinforcement, PR activities and a sales system. Partnership work has been expanded to increase brand awareness. A unified logo book was created and the first stage of brand crystallization was carried out within the organization. The first crowdfunding project for institutional support has been launched. Changing the communication culture of managers in order to improve internal communications, reduce staff turnover and strengthen corporate culture. Launch of a new adaptation program for new employees. Putting order and creating an algorithm for registering intellectual property rights and protecting personal data in order to minimize legal risks.

HR & Operations Management

Managed the full HR function, including recruitment, onboarding, performance management, talent development, training, and employee engagement.

Built and optimised the HR function from the ground up, introducing performance management processes, competency frameworks, and career development structures.

Led internal communications, supported corporate culture initiatives, and organised company-wide meetings, training sessions, and corporate events.

Oversaw internal policies and procedures, ensuring compliance with Ukrainian labour legislation and supporting overall operational efficiency.

Managed day-to-day office operations and administrative functions, including HR, IT, Finance, Marketing & BD, and Admin Services.

Analysed financial performance (P&L, cash flow, budgets) and supported optimisation of operational costs and processes.

Participated in the development of the firm’s strategy and supported senior management in organisational development and team structure improvements.

Provided coaching, executive search support for senior roles, and mentoring for administrative teams.

• Supporting and communicating with potential investors, which are interested in privatisation of Ukrainian enterprises;
• Supporting and control of requesting and receiving visas in foreign countries consulates;
• Drawing cost-estimates of foreign business trips of employees and control of presentation business trips' reports;
• Preparing presentations for business meetings;
• Participating in meetings with representatives of foreign institutions in Ukraine and beyond its borders, making meeting notes and reports afterwards;
• Coordinating and control of contacts with the translation service agencies;
• Consulting employees for foreign business trips, materials translations, taking part in negotiations;
• Urgent translation of documents from foreign languages into Ukrainian and from Ukrainian into foreign languages;
• Collaboration with officials of the Cabinet of Ministers, the Ministry of Foreign Affairs of Ukraine, other central state executive establishments for co-ordination of activities in the sphere of privatisation;
• Organising preparation of documents to the Cabinet of Ministers and the Ministry of Foreign Affairs of Ukraine in order to get permission for business trips of senior officials.