Operations Room Officer – Kyiv – 810599

The International Committee of the Red Cross (ICRC) is an impartial, neutral, and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC is mandated to work in countries affected by armed conflict or other situations of violence. The ICRC is present in over 100 countries and has some 18,000 staff worldwide. In 2014, the ICRC expanded its presence in Ukraine. Currently, we have over 900 team members working across the county in various professional fields. 

About the job 

The ICRC Security & Crisis Management Support (SCMS) Unit is seeking a highly capable Operations Room Officer to join our team in Kyiv. This role is responsible for ensuring effective communication and information management, as well as vigilant monitoring and support of vehicles and convoys, engaged in ICRC activities, with a keen focus on implementing and upholding standard operating procedures. The aim is to guarantee the safety of ICRC teams by ensuring that all concerned parties adhere to established protocols and procedures. 

Start date: August 2024 or Immediately 

Your Tasks and Responsibilities

• Efficient Communication Management: Swiftly transmit and receive messages using telephone and satellite systems, ensuring prioritization based on the nature and urgency of the communications.
• Real-Time Vehicle and Field Activity Monitoring: Monitor and document the movements of all ICRC field teams, maintaining an up-to-date record of all field activities.
• Regular Radio Checks: Conduct routine radio checks with ICRC staff to ensure continuous and seamless communication.
• Meticulous Operational Logging: Maintain a detailed station log of all operational occurrences within the ICRC.
• Telecommunication Equipment Operation: Proficiently operate telecommunication equipment, including telephones, computers, and two-way radios.
• Incident Reporting: Promptly inform Management and the Operations Room Manager of any information or incidents that could impact the safety of personnel and assets.
• Situation Report Creation: Develop and disseminate various situation reports to provide comprehensive updates on ongoing operations and incidents.
• Shift Schedule: Work according to a shift schedule, with each shift not exceeding 8 hours..

What we offer you

• A great team to work with and an organization where you have an impact
• Employment contract according to Ukrainian labor law with flexible working arrangements 
• Competitive salary between UAH 36,000 and 50,000 (gross) before taxation
• Medical insurance for you and your depending family members
• Comprehensive onboarding and learning opportunities
• 20 days of annual paid leave
• Convenient office location in the city center 

The ICRC is an equal opportunity employer that prioritizes staff safety and security. Qualified candidates of all backgrounds, including candidates with disabilities, are encouraged to apply for the position. We also value our employees' professional growth and offer a supportive and inclusive work environment. 

For more information, visit the website http://www.icrc.org/. 

About you

To be successful as Operations Room Officer in the Security & Crisis Management Support (SCMS) Unit, you should possess the following qualifications and experiences and have the following characteristics:   

• Ukrainian citizenship or permanent residence permit in Ukraine
• Vocational training in electronics, telecommunication, IT or similar fields is an asset
• Some experience working with the ICRC is an asset
• Good knowledge of English
• Computer literacy
• Self-motivated with a strong commitment to teamwork and humanitarian principles 
• Flexible, enthusiastic, and willing to learn
• Ability to work independently, as well as effectively under supervision
• Ability to organize and prioritize multiple tasks
• Ability to work within a diverse team and establish and maintain good working relations in a multi-ethnic, multi-cultural, and multi-disciplinary environment 

Interested? Yes? THEN APPLY!

Please submit your English CV, along with your motivation letter and salary expectations, to the attention of the ICRC People and Culture Team. Please label your CV with your first and last names (First Name LAST NAME). In addition, please complete the compulsory ICRC questionnaire. The questionnaire is available through the following link: https://forms.office.com/e/APw3dvQMHJ. (Click on the link or copy the link into your internet browser.)

Your application will be considered only once you have completed the ICRC questionnaire and uploaded your English CV. 

Application deadline:  07 November 2024 

Only candidates meeting the abovementioned criteria will be contacted for tests and interviews. The ICRC reserves the right to recruit a candidate who matches the required profile before the deadline.