Trucking dispatcher (Flatbed, US market)
AVA EXPRESS INC provides comprehensive hauling services throughout the entire 48 states, DC and is actively seeking a detail-oriented Dispatcher with a background in dispatching or transportation planning.
Dispatcher with a background in dispatching or transportation planning to join our leading trucking/construction team. As a key member of our organization, you will be responsible for communication with haulers and brokers / customers to fulfill truck orders efficiently and accurately. The ideal candidate has a background in dispatching, is organized, detail-oriented, can problem solve quickly and efficiently and can thrive in a fast-paced environment as well as showing good resistance to the stress.
Responsibilities
- Coordinate and schedule transportation activities of multiple vehicle types for several companies with fleet sizes varying from 1-10 trucks.
- Receive and process broker rate confirmations.
- Assign drivers and vehicles to specific routes and deliveries.
- Monitor driver progress and provide updates to brokers/customers as needed.
- Resolve any issues or delays that may arise during transportation operations.
- Maintain accurate records (CRM) of dispatch activities and ensure compliance with company policies and procedures.
- Collaborate with other departments to optimize transportation efficiency.
- Able to deal with pressure.
- Maintain confidentiality.
Requirements
- Minimum of 2 years of experience in dispatching or transportation planning.
- Proficiency in using dispatch software and systems.
- Knowledge of freight shipping and receiving processes. (FB only)
- Excellent communication skills, both written and verbal, to effectively interact with drivers, customers, and other team members.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Strong problem-solving skills to address any issues or challenges that may arise during transportation operations.
- Accurate data entry skills for maintaining dispatch records.
- Knowledge of CRM input
- Excellent communication skills, both verbal and written.
- Strong attention to detail and ability to prioritize tasks effectively.
- Ability to work independently and as part of a team in a fast-paced environment.
At AVA EXPRESS INC., we value teamwork, precision, and excellence. If you are an organized, detail-oriented professional with a passion for the construction industry, we invite you to join our dynamic team and contribute to the success of our exciting projects.
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