Responsibilities:

• Registered beneficiaries in CRM systems.

• Assessed eligibility for assistance programs.

• Advised people on available support programs.

• Referred beneficiaries to legal and psychological services.

• Participated in mobile outreach activities across the Lviv region.

• Worked with vulnerable beneficiaries.

• Prepared reports and documentation.

Results:

• Worked effectively under a high workload in a humanitarian crisis environment.

• Was selected as a Child Protection Focal Point.

• Initiated and coordinated an international English-speaking club for displaced people.

Responsibilities:

• Managed communication on social media platforms.

• Organized and conducted educational events.

• Collaborated with bloggers and partners.

• Coordinated orders and supported customers.

• Prepared content and communication campaigns.

• Explored new sales channels and partnership opportunities.

• Assisted in preparing grant applications.

Results:

• Increased attendance at educational events.

• Improved communication quality and standards with the audience.

• Contributed to the development of the organization’s partnership network.

Social entrepreneurship and an educational project in environmental awareness and responsible consumption.

Responsibilities:

• Developed the project concept and launched a social product from scratch.

• Analyzed market needs, competitors, and target audience.

• Organized production and coordinated contractors.

• Built partnerships with government institutions, businesses, and NGOs.

• Implemented marketing campaigns and product promotion.

• Delivered presentations, lectures, and educational events.

• Managed sales and customer communication.

• Maintained website and online sales channels.

Results:

• Produced and sold more than 4,000 copies of board games.

• Built a nationwide partnership network.

• Established cooperation with PLUS-PLUS TV channel.

• Engaged municipalities, schools, libraries, and corporate clients.

• Built websites using HTML and CSS

• Worked with WordPress and OpenCart platforms

• Developed basic features using JavaScript and AngularJS

• Maintained and improved web projects• Collaborated with startups and small businesses.

Achievement projects:

50Mango, 6 months

My main task was to edit the layout of the developing product, and to make UI more attractive. The main challenge was to configure the product environment and work correctly with all files. Finally, I work with Microsoft Visual Studio, Git, Grunt. Sometimes I wrote simple AngularJS scripts. The added HTML/CSS codes improved the visual appearance of the product harmoniously and didn't interfere with the backend. Here I learned how important it is to consider the technical part of the product, working with the user needs, how the visual part improves the work of the product. And the most valuable experience was the process of working in a team of programmers and product users.

BookBox, 3 months

Joined the project at the stage of its global changes. Learned how to work on scrum methodology. First, founder and I improved the existing site, then I joined the MVP of a new product. My task was to make a landing page in a short time, which showed the main characteristics of the business and users could leave their applications.

• Prepared documents and reports.

• Provided administrative and organizational support to the manager.

• Maintained electronic document management systems.

• Prepared final annual reports and documentation.