-Windows Administration (WinServer 2K, 2008, 2012)

-Active Directory

-Unix Administration (RHEL, CentOs, Ubuntu, FreeBSD)

- Basic Bash scripting

-Monitoring ( Nimbus, Nagios)

- Tracking of issues via Ticket System (Marval)

-Troubleshooting

-Strong customers satisfying.

-Working with Norwegian, Swedish, Netherlands customers only.

- IT setup and maintenance of the Harmonic lab and office in GlobalLogic

- Completely build up, installation, and maintenance of the Harmonic lab (10 racks with servers, Cisco and Juniper devices and Harmonic's equipment - ProStream, ProView, NSG, MediaStorages),

- preparing racks for the device installation, wiring BNC, F-type)

- installation, setting up, configuring of network and Harmonic devices

- user's IT support

- documentation - creation and updating.

- communication with customer on Israel side regarding IT and Lab equipment. (one of the Harmonic's offices)

-Administration of Access Control System ( Polygon )

-Deticated Apple support engineer.

-Supporting of Unix-based projects ( FreeBSD, CentOS, Ubuntu ) and virtualization of IT Infra

-Atlassian JIRA (Manage projects permissions)

-Atlassian Confluence (Develop and support spaces structure, Manage spaces permissions )

-Administration of WDS (Windows Deployment Service)

-Install working places for newcomers.

-Prepare and install standard IT environment (desktops, laptops, peripheral equipment). Install, configure and upgrade operating systems and software, using standard business and administrative packages.

-Configure and commutate network and telecommunication links. ( configuring of active network devices)

-Installs, assembles and configures peripherals such as printers, scanners and related hardware.

-Pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.

-Upgrade users' hardware and software by requests or necessity.

-Respond to support requests, diagnosing equipment and configuration issues with a variety of applications on desktops and laptops remotely or directly on the user-side.

-Troubleshoot problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems. Document resolutions for future reference.

-Assist in the installation of network infrastructure equipment including cabling plants, communications backbone equipment, and telecommunications hardware.

-Organization of presentations, audio- and video-conferencing (equipment setup, configuration and testing).

-Ownership, monitor and track assigned requests in IMS. Work closely with end-users to resolve specific problems. Ensure that IMS requests are completed in a timely manner.--Maintain high level of end-user satisfaction.

-Perform other duties of a similar nature or level.

- Maintenance of the IT-structure in the head office in Kiev (83 PC, a professional office

equipment) and in regional offices (6 offices, with an average 12 computers in each

office, serviced remotely)

- Support for corporate networks and emerging issues.

- Server Support and Service (6 servers running on Windows Server 2003, 3 virtualization

server based on Window Server 2008 R2)

- Experience with servers, data storage, and backup-units by DELL (in accordance

with corporate policy)

- Maintenance of corporate e-mail, mail service BlackBerry.