I implement cloud CRM systems to meet the needs of organization of work with customers, accounting of goods and services, integration with other services and automation of business processes.
We provide a full range of services - selection of the optimal CRM system, configuration, implementation, user training and operational support.

Responsible for the overall function of managing projects and project teams, provides leadership, development, coordination and management of processes and functions of the OMP.Creation of management reporting of project activities.Work on implementation, development and support of large multifunctional products.

Responsible for the overall project management function, providing leadership, development, coordination and management of the PMO processes and functions. Supervises the team that provides project management support functions and administrative support to project managers.

Jira & Confluence.

Responsible for the overall project management function, providing leadership, development, coordination and management of the PMO processes and functions. Supervises the team that provides project management support functions and administrative support to project managers. Key responsibilities include: supporting project managers, facilitating approval for project management deliverables, and... managing project management :)

In general - I do all possible and impossible activities to reduce the metrics deviations between planned and actual implementation of projects (first of all they are talking about indicators of their financial efficiency for the enterprise)

My activity consists of several main areas:

1. methodology and innovations: analysis, adaptation to the needs of the enterprise and implementation of the production of the most effective methods and tools for project activity management, personnel training, implementation of software systems, development and implementation of enterprise processes that contribute to the effectiveness of the project activity.
2. management and control: day-to-day monitoring of project activities, analysis and management decisions on deviations and other activities for strategic and operational management of project activities

1. direct management of the PMO: management and development team, improving the efficiency of the department, etc.

Planning, development and operation of the system IT infrastructure of DTEK group companies (DTEK DTEK Service, Donetskoblenerho, Krymenergo, Kyivenergo, Dniproenergo, Dniprooblenergo, Zakhidenergo other company and mine - ~ 30 000 users).

Planned and implemented case of projects (over 25 pcs.) for comprehensive upgrading of existing services and introduction of new system of centralized IT infrastructure and restructuring department.

Implemented a migration service system IT infrastructure and business users in a single information field of companies.

Reached the advanced parameters to reduce the system cost of ownership of IT infrastructure by 20%.

Reached the level of availability of system services IT infrastructure at the level of 99.9%.

After the Russian aggression in eastern Ukraine organized a rapid migration to cloud services, has implemented a hybrid system architecture IT infrastructure.

Save the accessibility service system IT infrastructure 99.8%.

Implemented the project of restructuring the IT infrastructure.

Implemented the basic ITIL processes, reached the level of maturity streamlined IT infrastructure, implemented some components of the dynamic.

Developed and put into operation procedure of the life cycle of software and hardware in company

Planning, development and operation of the IT infrastructure of the western region (8 regions).

Project management of the development and introduction into service software for the company.

Change management (development and implementation procedures RFC).

Realized project of integration Beeline & GoldenTelecom IT infrastructures in Kyivstar IT infrastructure.

Conducted the planning and control of construction IT infrastructure of the new center of commutations and office management of the Western branch

Completed an integration project of the regional IT infrastructure VimpelCom-URS

Designed, built and put into operation the regional support centers, IT infrastructure kernel level.

Brought up the team of IT professionals in the region.

Achieved qualitative indicators of IT services in the regions.

Completed an integration project of the regional IT infrastructure URS-GoldenTelecom